Timely, consistent, and accurate charge reconciliation is an important process within a healthcare organization’s revenue cycle function. Charge reconciliation involves multiple steps across various departments and needs to be included in daily workflows to capture charges quickly and apply the correct account. The charge reconciliation process need to be defined and documented to encompass steps, reports, follow-up, and roles. Additionally, it is important to identify who is accountable when completing this process and make those users known to leadership and across departments.
The MEDITECH system has multiple routines and reports to assist with the charge reconciliation process. Here are three key items that contribute to an efficient and successful revenue cycle department:
We understand that it can be a struggle to effectively manage these workflows: automatic charging is set up but not updated as documentation tools evolve, manual charge entry is confusing and often leads to inaccurate or missed charges, coding workflows are cumbersome and involve clicking through many areas of the chart, etc. On the back end, it can be challenging to keep the charge router and reconciliation processes up-to-date with the changing clinical workflows.
During our assessments, we engage a cross-functional team of clinical and revenue cycle experts to assess the health of your charge capture workflows, CDM, and reconciliation processes. We will audit your use of MEDITECH tools to facilitate accurate charging and reconciliation and review your education materials, reports, and processes in place to facilitate timely charge reconciliation. Finally, we will review your charge audit processes and feedback to the clinical areas. To start a conversation or schedule a meeting, please email us at info@cerecore.net or call us at 855.276.9112.
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