Best Practices for Charting Your Epic Optimization Journey

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By Stephanie Murray | Jul 19, 2024

1 minute read EHR/EMR| Epic| Blog

Healthcare organizations can achieve remarkable results with their Epic EMR by embarking on a journey of optimization. This ongoing process empowers you to maximize the value of your investment and deliver exceptional care. 

The Starting Point for Every Epic Journey 

Every Epic journey begins with a strong foundation. Regular upgrades, service updates, and maintenance ensure your system stays current and optimized. As your familiarity grows, you'll naturally explore further possibilities. This might involve implementing additional modules or customizing existing features to better suit your needs.

Epic empowers you to track your progress. Tools like post-live visits, usage reports, and the Gold Stars program provide valuable insights into your system utilization and identify areas for improvement. Earning Gold Stars unlocks new functionality, continuously enhancing your capabilities. 

Staying Ahead: Reenergizing Your System 

For organizations that have been using Epic for a while, an Epic Refuel can be a strategic move. Over time, customizations can accumulate and hinder the seamless integration of new updates. Refueling brings your system closer to the core Epic foundation, ensuring optimal performance and effortless adoption of future enhancements. 

Optimizing for Success: Tailored Solutions 

Some organizations choose a more focused approach by optimizing specific functionalities. Streamlining your revenue cycle through automation or refining your reporting library can significantly improve efficiency and ROI. 

Your Trusted Partner on the Optimization Road 

The optimization journey may encounter roadblocks along the way. Staff shortages, leadership gaps, or technical limitations can impede progress. That's where a dedicated partner like CereCore steps in. 

CereCore: Empowering Your Success 

We offer a comprehensive suite of healthcare IT services tailored to your specific needs. Our team of certified analysts and experienced Epic professionals provide: 

  • Clinical and MyChart Service Desk Support 
  • Project Management and Roadmap Development 
  • Informatics Leadership and Advisory Services 
  • Staff Augmentation for temporary or permanent needs 
  • Technical Support for all your hospital IT systems 
  • Cloud and Business Intelligence Expertise 
  • Integration Solutions 

For example, we helped one organization retool their go-live staffing plan to meet their budgetary restraints. Another organization, we stepped in for over a year to help them navigate a transition from MEDITECH to Epic. By collaborating with CereCore, you gain access to a team with real-world multi-EHR experience, allowing you to navigate challenges with greater clarity and efficiency. We adapt to your evolving needs as you progress through your Epic journey, ensuring you have the resources to unlock the full potential of your system. 

About the Author:
Stephanie Murray

Senior Director, Epic Services, CereCore

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