Everything we do in healthcare IT has a direct correlation to patient care, especially large IT investments like EMR implementations and day-to-day operations such as the IT help desk. On The...
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Everything we do in healthcare IT has a direct correlation to patient care, especially large IT investments like EMR implementations and day-to-day operations such as the IT help desk. On The...
A Support Staffing Budgeting Story
Not all Epic clinical service desks are created the same. At CereCore, our Epic help desk is focused on providing well-informed Level 1 agents backed by experts with decades of clinical expertise....
An Epic Implementation Story: Fast Tracking Epic Integration for a New Pediatric Facility
Hospital Outpatient Departments (HODs) are often a pain point in an otherwise excellent EHR go-live. They all seem to have unique workflows. Each department may have a different way that they like to...
Ever been frustrated with the computerized voice when trying to get help? Some troubleshooting situations are best handled person to person. This is especially true for busy healthcare teams going...
The Epic Gold Stars program is a 10-level program to encourage continuous improvement of clinical and financial outcomes, and it outlines specific features for healthcare organizations to focus on...
I have consulted with several healthcare organizations as they navigate big changes: transitioning from one EHR platform to another, merging or partnering with other hospitals to expand their health...
Assuring that the correct provider charges are billed can be extremely challenging - despite last year’s updates to the Evaluation and Management coding criteria. Recent studies indicate that the...
Have you started preparing for the transition from Epic Hyperspace to Epic Hyperdrive? As you begin your journey, you may be wondering how you should begin, who should be involved, which vendors are...
The number of mergers and acquisitions in healthcare has been increasing. M&A activities almost always involve changes in technology, EMRs, and/or workflows. Are there implications to clinical...
Making sure the right clinical staff receive test results on time, documenting medication information, taking advantage of alerts and alarms – here are just a few examples of communications...
The reasons for implementing changes to your EHR can vary from the need for new workflows, improving existing workflows and processes, regulatory requirements, or introducing new technology. So how...
Most organizations are investigating ways to help their clinicians spend more time at the bedside yet still document and gather needed information. However, workstations are not always conveniently...
Looking to streamline healthcare IT operations or costs? Need tried and true tactics to save time for clinicians and IT teams? As you develop strategic plans to support patient engagement, improve...
How successful are you capturing regulatory data in Epic® via clinical documentation workflows?
Many health systems have one main EMR used as the source of truth for patient data. However, in today’s merger and acquisition environment, organizations must be prepared to combine data from...
Save time and money by setting up Epic Hyperspace Local Printing/Virtual Local Printing (HLP/VLP)
Want to save time and money at your Epic facility? How you set up your printers is a way to help...
Many of us struggle keeping up with our busy schedules and remembering all the important details of our daily to-dos. It’s even more challenging when you are the person keeping track of family member...
Do you know a healthcare provider that can tell you exactly how many clicks a specific workflow takes them to complete, or how many minutes they spend repetitively completing the same EHR...
Epic upgrades, integrations, and new implementations are still necessary despite travel restrictions being in place long after anyone expected. Case in point is new units or new clinics created to...
EHR is the core of every healthcare organization today. Many aren't aware of all the changes that were required to the EHR to enable the COVID-19 response. Many EHR consulting teams, vendors, and...
There are distinct advantages to adding affiliated or independent clinics to your existing Ambulatory EHR solution. The provider can utilize the full functionality of the Ambulatory EHR system, with...
During the height of the COVID-19 crisis, healthcare facilities have had no choice but to cut regularly scheduled procedures and surgeries. This meant cutting staff hours. As our country's facilities...
If you have been dinged by The Joint Commission for not providing easy individualization of Care Plans, your Care Plan workflow is cumbersome and not clearly linked to other documentation, or maybe...
Many Epic clients, especially those who have been live for some time, suffer from extreme levels of order clutter. Their bloated order sets are filled with the outcomes of any number of requests over...
Moving patients through their hospital stay safely and efficiently is paramount to their care, satisfaction, and cost containment. Many factors contribute to a hospital’s ability to manage their...
There are two important factors in achieving your organization’s revenue goals. First, increase the number of referrals that stay in-house. Second, provide Referral Coordinators with the tools and...
BestPractice Advisories (BPAs) can be extremely effective at alerting clinicians of potential negative consequences when configured correctly. BPAs should display a clear message to the appropriate...
A Foundation System Refuel project can be a long, complex process that often puts additional pressure on an already strained support team. It’s especially arduous if it's been a while since your Epic...
Epic has educated customers over the past year on the positive changes occurring with their move to quarterly from large upgrades after the February release of version 2018 (v2018). Epic will begin...
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