Jupiter Medical Center Oracle Health (Cerner) level 1 support, ServiceNow and Epic implementation expertise, and MyChart support gives independent hospital capacity for their internal IT team and...
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Oracle Health (Cerner) level 1 support, ServiceNow and Epic implementation expertise, and MyChart support gives independent hospital capacity for their internal IT team and...
Kevin Olson became the Chief Information Officer at Jupiter Medical Center in 2020 and was faced with finding solutions for a complex, fragmented healthcare technology landscape. In his conversation...
Oklahoma Heart Hospital CIO David Miles led his organization through an EHR transition from Cerner to Epic. Read an excerpt of his interview below and find the original two-part article series and...
In many instances, the transition to Epic has CIOs considering partners for implementation responsibilities, legacy EHR management, or both. And for good reason. Consider these case studies knowing...
Oklahoma Heart Hospital and CereCore collaborated to ready 128 interfaces during their transition from Cerner Millennium to Epic.
In Healthcare IT, it is common to have an ebb and flow of people from your organization. Some sites are seeing more ebb than flow lately, however. Maybe these situations sound familiar:
A highly customized EHR in need of costly updates challenged the new CIO at Oklahoma Heart Hospital to evaluate the technology stack he inherited and chart a new course at this award-winning...
Healthcare organizations can achieve remarkable results with their Epic EMR by embarking on a journey of optimization. This ongoing process empowers you to maximize the value of your investment and...
In life and in the workplace, change is something we have learned to expect. Thousands of books and blogs have been written about ways to set expectations and minimize stress to drive adoption of...
How you implement, upgrade, and maintain Epic at your facilities and clinics impacts workflows, culture, and experiences. Planning the impact and managing the necessary changes to realize the full...
Recent years have seen concerning labor shortages, and for healthcare, those challenges continue to this day. 2022 was when more than 50 million workers quit their jobs, breaking the record from the...
Large implementations can be overwhelming, and often organizations run out of steam. Modern EHR platforms are like living, breathing entities that require care and feeding to keep an organization...
Committed to supporting an Epic EHR that satisfies patients and providers, but not sure where to start? It’s a common situation complicated by variables ranging from the service offerings of your...
Analytics touch every application within your system, working in parallel with your workflows. A strong analytics program integrates reporting content directly into users’ day-to-day activities,...
Have you ever wondered what makes some Epic implementations run so smoothly while others feel like an endless string of challenges? One explanation lies in the understanding that managing an Epic...
For IT service desks in healthcare, adding new value to their organizations involves much more than a tool decision. It's time for today’s healthcare IT (HIT) service desks to offer what traditional...
Setting a strategy to realize thefull potential of your IT team and Epic platform takes time, attention, and experience. Our CereCore team has worked with clients onsolution and acquisition...
Innovation is a top priority for CIOs. Given the importance of trust and adoption to the success of any innovative effort, CIOs must also prioritize sound operations and relationships built on trust....
Moving from MEDITECH to Epic
One Hospital System’s Formula for Navigating the Unknown
The ClientPrivate, nonprofit hospital system being acquired by another hospital system.
The FacilityThe...
Everything we do in healthcare IT has a direct correlation to patient care, especially large IT investments like EMR implementations and day-to-day operations such as the IT help desk. On The...
A Support Staffing Budgeting Story
Not all Epic clinical service desks are created the same. At CereCore, our Epic help desk is focused on providing well-informed Level 1 agents backed by experts with decades of clinical expertise....
An Epic Implementation Story: Fast Tracking Epic Integration for a New Pediatric Facility
Hospital Outpatient Departments (HODs) are often a pain point in an otherwise excellent EHR go-live. They all seem to have unique workflows. Each department may have a different way that they like to...
Ever been frustrated with the computerized voice when trying to get help? Some troubleshooting situations are best handled person to person. This is especially true for busy healthcare teams going...
I have consulted with several healthcare organizations as they navigate big changes: transitioning from one EHR platform to another, merging or partnering with other hospitals to expand their health...
Assuring that the correct provider charges are billed can be extremely challenging - despite last year’s updates to the Evaluation and Management coding criteria. Recent studies indicate that the...
Have you started preparing for the transition from Epic Hyperspace to Epic Hyperdrive? As you begin your journey, you may be wondering how you should begin, who should be involved, which vendors are...
The number of mergers and acquisitions in healthcare has been increasing. M&A activities almost always involve changes in technology, EMRs, and/or workflows. Are there implications to clinical...
Making sure the right clinical staff receive test results on time, documenting medication information, taking advantage of alerts and alarms – here are just a few examples of communications...
The reasons for implementing changes to your EHR can vary from the need for new workflows, improving existing workflows and processes, regulatory requirements, or introducing new technology. So how...
Most organizations are investigating ways to help their clinicians spend more time at the bedside yet still document and gather needed information. However, workstations are not always conveniently...
Looking to streamline healthcare IT operations or costs? Need tried and true tactics to save time for clinicians and IT teams? As you develop strategic plans to support patient engagement, improve...
Many health systems have one main EMR used as the source of truth for patient data. However, in today’s merger and acquisition environment, organizations must be prepared to combine data from...
Save time and money by setting up Epic Hyperspace Local Printing/Virtual Local Printing (HLP/VLP)
Want to save time and money at your Epic facility? How you set up your printers is a way to help...
Do you know a healthcare provider that can tell you exactly how many clicks a specific workflow takes them to complete, or how many minutes they spend repetitively completing the same EHR...
Epic upgrades, integrations, and new implementations are still necessary despite travel restrictions being in place long after anyone expected. Case in point is new units or new clinics created to...
EHR is the core of every healthcare organization today. Many aren't aware of all the changes that were required to the EHR to enable the COVID-19 response. Many EHR consulting teams, vendors, and...
There are distinct advantages to adding affiliated or independent clinics to your existing Ambulatory EHR solution. The provider can utilize the full functionality of the Ambulatory EHR system, with...
During the height of the COVID-19 crisis, healthcare facilities have had no choice but to cut regularly scheduled procedures and surgeries. This meant cutting staff hours. As our country's facilities...
If you have been dinged by The Joint Commission for not providing easy individualization of Care Plans, your Care Plan workflow is cumbersome and not clearly linked to other documentation, or maybe...
Many Epic clients, especially those who have been live for some time, suffer from extreme levels of order clutter. Their bloated order sets are filled with the outcomes of any number of requests over...
Moving patients through their hospital stay safely and efficiently is paramount to their care, satisfaction, and cost containment. Many factors contribute to a hospital’s ability to manage their...
There are two important factors in achieving your organization’s revenue goals. First, increase the number of referrals that stay in-house. Second, provide Referral Coordinators with the tools and...
BestPractice Advisories (BPAs) can be extremely effective at alerting clinicians of potential negative consequences when configured correctly. BPAs should display a clear message to the appropriate...
A Foundation System Refuel project can be a long, complex process that often puts additional pressure on an already strained support team. It’s especially arduous if it's been a while since your Epic...
Epic has educated customers over the past year on the positive changes occurring with their move to quarterly from large upgrades after the February release of version 2018 (v2018). Epic will begin...
