eBook excerpt IT service desks are undergoing a profound transformation that is propelled by a fundamental change in perspective. Traditionally confined to resolving technical issues, IT service...
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IT service desks are undergoing a profound transformation that is propelled by a fundamental change in perspective. Traditionally confined to resolving technical issues, IT service...
The Power of Managed Services for Health Systems
Managed IT services include one or more components of the overall IT operation. This could include service desk, application support,...
CIO survey results imply that the presence of technical debt is pervasive in HIT, and where there's technical debt, there are cybersecurity considerations. What can a Healthcare IT...
Benefits of Hosting
Outsourcing any aspect of an operational-critical application can be daunting, but many organizations have found that the benefits outweigh the risks. So why is...
BENEFITS
Improve patient experience
The Expanse Patient Portal works concurrently with the Expanse Ambulatory platform and allows patients access to review and manage their...
Members of the CereCore CIO Cohort shared their advice on successfully applying managed services within their organizations.
Five Compelling Reasons Your Organization Needs One EHR
Are you capturing the correct metrics?
Defining the correct metrics is critical. The service desk sees all of the issues on the front line— all incidents that are submitted to your...
