Rationalize your applications, they say. It will lead to cost savings, streamline your portfolio, and release resources for innovation and technological advancement, they say. So why do we groan at...
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Rationalize your applications, they say. It will lead to cost savings, streamline your portfolio, and release resources for innovation and technological advancement, they say. So why do we groan at...
An EMR implementation is an opportunity for so much more than upgrading technology. Rural healthcare leaders, CEO Lynn Falcone and CIO Ismelda Garza, recap the tangible and intangible results from...
Every missed charge is a missed opportunity, and hospital sustainability depends on operational efficiency and revenue integrity. One acute care hospital recently partnered with CereCore because they...
NASHVILLE, Tenn. - CereCore®, a trusted provider of healthcare IT services, has once again earned the highest rating—five-stars— and "Best Practice" designation as an Infrastructure as a Service...
Check out top stories in the latest issue of CereCore’s magazine, Partnership Perspectives:
This podcast was originally published on FINN Voices “Real -World Cybersecurity Challenges Facing Rural Hospitals.”
In a recent episode of FINN Voices, Ryan Finlay, Principal Chief Information...
This year’s MUSE Inspire Conference at the Gaylord Texan in Grapevine, Texas, delivered exactly what healthcare IT leaders’ value most: a high-energy environment where MEDITECH professionals...
CereCore recently welcomed Matt Dearborn, Regional Vice President of Business Development, to the team.
“Nobody went to medical school to work behind a computer or type notes or pick a diagnosis. I'm on a very challenging mission to turn technology into a tool—to rebrand it as a tool that is useful...
From paper charts to Electronic Health Records (EHRs) and the advent of CPOE, we have witnessed the steady acceleration of healthcare technology. Today, pharmacy is entering a transformative era with...
In my years of working with MEDITECH implementations, I've seen firsthand how manual ED billing can create inefficiencies, inconsistencies, and lost revenue opportunities. Learning how automation can...
This podcast was originally published on Healthcare NOW Radio “The Tate Chronicles: Live at HIMSS25 with Chris Wickersham and Mike Gordon”
This interview was originally published on FinThrive “Healthcare Revenue Management: Breakthrough Conversation with FinThrive and CereCore”.
In this FINN Voices interview, Phil Sobol, Chief...
At healthcare organizations on Epic, Refuel projects can call for more capacity than your resident Epic experts have, making these projects opportunities for staff augmentation. As with any...
NASHVILLE, Tenn. – For the sixth consecutive year, Modern Healthcare has recognized CereCore® as one of the 2025 Best Places to Work in Healthcare.
The Best Places to Work award by Modern Healthcare...
What does it look like when application managed services providers with healthcare operations expertise are responsible for the maintenance, support and enhancement of your Oracle Health EHR? Many...
Planning and prioritizing healthcare technology investments is one of the most important aspects of IT governance explains Peyman Zand, chief strategy officer at CereCore during a podcast interview...
Our latest survey of healthcare executives, all members of CHIME (College of Healthcare Information Management Executives), revealed a range of innovative strategies and priorities that organizations...
Mary Rutan Health is a not-for-profit healthcare organization providing comprehensive and integrated inpatient, outpatient and community services to a five-county region in rural...
Healthcare CIOs are grappling with tight budgets in 2025, a challenge that remains consistent with our previous year’s results. Our latest survey of healthcare executives, all members of CHIME...
Healthcare anticipates a surge in M&A activity, so the time is now for due diligence. As ambulatory care locations are often of interest in M&A scenarios, focus on infrastructure, cybersecurity, and...
Get ready for the MUSE Inspire Conference. In this blog, we provide a sneak peek into three presentations that will inspire you to explore these areas of MEDITECH to fueling efficiency and more.
Oracle Health (Cerner) level 1 support, ServiceNow and Epic implementation expertise, and MyChart support gives independent hospital capacity for their internal IT team and...
Judy Krupala, CNO at Cuero Regional Hospital, shares nurses' feedback and key steps in their recent transition to MEDITECH Expanse in an interview on The CereCore Podcast.Cuero Regional Hospital and...
Not every healthcare organization has the budget for a dedicated information security official, so virtual Chief Information Security Officers (vCISOs) have entered the scene offering new expertise,...
Automation has the power to revolutionize service desk management, but where should an IT organization begin? The opportunities range from simple automation (for incident routing) to more advanced,...
For the sixth consecutive year, healthcare executives who are members of CHIME (College of Healthcare Information Management Executives) participated in our online survey* examining IT priorities and...
Healthcare stands at a crossroads of transformation with technologists and clinicians charting better and new paths for key technologies like EHRs and AI. Darrell Bodnar, CIO of North Country...
Integrating specialized modules within electronic health records (EHRs) has become essential to improving patient care and enhancing operational efficiencies. The Oncology module for MEDITECH Expanse...
As healthcare organizations strive for efficiency and improved patient care, enhancements to scheduling systems play a pivotal role. The latest updates to Community-Wide Scheduling (CWS) in MEDITECH...
Cybersecurity in healthcare is about more than technology—it’s also about people and processes. Technology can only do so much if employees aren’t equipped to recognize and address threats with...
CereCore earns top ratings from clients, outperforms in loyalty pillar
NASHVILLE, Tenn. – CereCore®, a leading provider of healthcare IT services, announces an exceptional achievement in 2025 KLAS...
Kevin Olson became the Chief Information Officer at Jupiter Medical Center in 2020 and was faced with finding solutions for a complex, fragmented healthcare technology landscape. In his conversation...
In today's complex healthcare landscape, revenue cycle management (RCM) has become more challenging than ever. With increasing denials, evolving payer policies, and growing patient financial...
Oklahoma Heart Hospital CIO David Miles led his organization through an EHR transition from Cerner to Epic. Read an excerpt of his interview below and find the original two-part article series and...
Cybercriminals have reached a new low. They are targeting medical devices and challenging the device risk management strategies designed to protect them. While integration of technology and medical...
Whether your healthcare organization is tackling a digital transformation agenda, considering an EHR upgrade or rip and replace, or navigating merger and acquisition activities, decisions around IT...
Healthcare organizations around the world are either implementing, upgrading or optimizing their EHRs. HCA Healthcare is implementing MEDITECH Expanse and Krischan Krayer, VP of Expanse...
While the world imagines the possibilities for artificial intelligence (AI) and next generation computing, CIOs in healthcare focus on how to realize the potential – pragmatically at first....
The latest issue of CereCore’s magazine, Partnership Perspectives, includes articles about healthcare's new Revenue Cycle Technology Adoption Model (RCMTAM) that's a game-changer for revenue cycle...
Does your EHR technology roadmap include an upgrade from MEDITECH Expanse 2.1 to 2.2? Check out the top 5 functionality enhancements that have our clients buzzing with excitement. Moving from...
In many instances, the transition to Epic has CIOs considering partners for implementation responsibilities, legacy EHR management, or both. And for good reason. Consider these case studies knowing...
“I practiced as a hospitalist for many years. You go from room to room and bedside to bedside and you're able to care for one patient at a time...Through technology, I know the work we do impacts the...
With the IPPS Final Rule, Medicare inpatient payment system rates were raised by a net of 2.9% for hospitals that meet regulatory compliance with their quality measures data. The ruling also ramped...
This article and video interview were originally published on Healthcare IT Today “EMR Optimization is a Continuous Process”.
Oklahoma Heart Hospital and CereCore collaborated to ready 128 interfaces during their transition from Cerner Millennium to Epic.
Recently I realized I’ve become bilingual. I’ve had the amazing opportunity over the last two years to work in England and learn the nuances between American English and British English, American...
From the Digital Health Leaders Podcast, CHIME Road to Forum series, Curtis Watkins, President and CEO Curtis of CereCore, and CHIME President & CEO Russ Branzell discussed trending topics in the ...
Dr. Aaron Parker Banks, Chief Medical Informatics Officer (CMIO) at UK St. Claire Healthcare, treats patients multiple days a week in the Kentucky community where he has spent most of his life. From...
Healthcare network management scenarios are among the most complicated since they are the foundation for modern healthcare experiences with EHRs, digital imaging solutions, telemedicine platforms,...
Cybersecurity Risk Mitigation Suggestion: Share the Burden
In healthcare, we know the cybersecurity threats that loom large over our industry as a whole and over our facilities, systems and data....
In Healthcare IT, it is common to have an ebb and flow of people from your organization. Some sites are seeing more ebb than flow lately, however. Maybe these situations sound familiar:
A highly customized EHR in need of costly updates challenged the new CIO at Oklahoma Heart Hospital to evaluate the technology stack he inherited and chart a new course at this award-winning...
Today’s electronic health record (EHR) users include employees from almost every hospital department. Providers, nurses, clinical staff, and departments rely on EHRs to help streamline various facets...
Nurses have been the largest users of electronic health records for years and they are no strangers to system upgrades. When a nurse hears about a new upgrade coming many questions come up like: What...
Diamond award winners have won the Best of Staffing award for at least 5 years in a row, consistently earning industry-leading satisfaction scores from clients and placed talent.
Nayan Patel, chief information officer at Upson Regional Medical Center, sat down with Phil Sobol, chief commercial officer and host of The CereCore Podcast, and shared how he has fine-tuned an...
The confidence your leaders and other stakeholders have in your organization’s IT infrastructure strategy can influence decisions about the value of your team and the resources you’re allocated....
This article and video interview were originally published on Healthcare IT Today.
Congratulations – if you’re considering EHR optimization, that likely means you have a recent go-live behind you and now you’re looking forward to what’s next. Modern EHRs are significant investments...
MEDITECH’s Expanse Ambulatory platform provides an opportunity for healthcare organizations to unite their ambulatory practices and the acute care system within a single electronic health record....
The challenge with staffing augmentation is that it is often looked at, simply as, temporary staffing. Many times, organizations do not give too much thought to the staff’s commitment and...
“Early detection of disease is a way of both curing patients and delivering better healthcare, but also scaling our physicians,” said Ajai Sehgal, Chief Data and Analytics Officer at Mayo Clinic, in...
Every hospital EHR implementation has different requirements and considerations due to the uniqueness of the hospital services. Through implementing MEDITECH Expanse in over 40 hospitals, I have...
This article was also published by Becker's Health IT and HISTalk.
Healthcare organizations can achieve remarkable results with their Epic EMR by embarking on a journey of optimization. This ongoing process empowers you to maximize the value of your investment and...
CereCore recently announced two strategic changes to its leadership team. Joel St. Francis has been named the company’s chief operating officer (COO), and Phil Sobol has been promoted to chief...
Article originally published onChief Healthcare Executive.
In the latest episode of our podcast, we talk with Lynn Falcone, the CEO of Cuero Health in Texas. She talks about moving to a new...
In a recent interview on The CereCore Podcast, Marty Paslick, former Senior Vice President and Chief Information Officer of HCA Healthcare, shared experiences from his nearly four decades in...
A Growth-Focused Managed Services IT Partnership
Helping healthcare providers find ways to use the EHR in the most effective, efficient manner not only helps providers and clinical teams feel less frustrated by the technology, but patients...
A CHIME CIO survey and many others sources show cybersecurity at the top of a long and complicated list of priorities for healthcare technology leaders. Could a smaller scope security risk assessment...
CereCore has become the first approved partner to deliver Revenue Cycle Management Technology Adoption Model (RCMTAM) consulting and advisory services to healthcare providers. RCMTAM was introduced...
CereCore announces specialized revenue cycle advisory services for healthcare organizations and new Principal, Kim Waters. This focused advisory service is in response to healthcare clients' growing...
In today’s competitive market, it is important to get credit for the work that is being completed within the healthcare continuum. The work effort within a healthcare organization or provider...
CereCore announces hiring Zach Grieshop as AVP of Client Technical Services. In this role, Grieshop is responsible for the development, execution, and support of all technical services within the...
If you have a strategic plan for your healthcare organization, do you also have healthcare operations data that can help you make decisions? How does a healthcare chief financial officer (CFO) view a...
Article originally published on Digital Health Insights.
Despite the fact that nearly every hospital in the United States has an electronic health record (EHR) in place, the market for these systems...
This article was also published by Becker's Health IT and HISTalk.
No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT...
Is your organization ready for AI? Now is the time to start answering that question in healthcare. With the introduction of artificial intelligence (AI), data-driven healthcare, sounds promising with...
In life and in the workplace, change is something we have learned to expect. Thousands of books and blogs have been written about ways to set expectations and minimize stress to drive adoption of...
NASHVILLE, Tenn.—For the fifth consecutive year, Modern Healthcare has recognized CereCore® as one of the Best Places to Work in Healthcare.
The latest issue of CereCore’s magazine, Partnership Perspectives, includes articles about strategic levers that improve day-to-day operations and satisfaction like managed IT services, clinical...
Looking for a way to improve patient monitoring and outcomes with MEDITECH?
You came to the right place! Surveillance watchlists are an amazing, completely customizable tool that displays a list of...
Cyber criminals only have to be right once to wreak havoc. In healthcare, we have to be right 100% of the time to manage the risk of cyberattack. In a recent interview on the CereCore Podcast, Phil...
How you implement, upgrade, and maintain Epic at your facilities and clinics impacts workflows, culture, and experiences. Planning the impact and managing the necessary changes to realize the full...
In a recent CHIME Leader to Leader episode, Peyman Zand, Chief Strategy Officer at CereCore, spoke with Russ Branzell, CEO/President at CHIME, discussing how to manage the changes occurring in...
In the fast-paced world of healthcare, efficiency is paramount. From patient care to administrative tasks, every aspect of the healthcare system benefits from streamlined processes. One critical area...
CIOs continue to grapple with insufficient resources for complicated IT initiatives and they're adding more top challenges to the list. For the third year running, insufficient resources have been...
Participating in this MEDITECH certification program seeks to enhance the value of EHR platforms for healthcare organizations
CereCore provides comprehensive MEDITECH services that address all stages...
Optimizing revenue cycle operations, streamlining workflows and maximizing technology investments are top of mind strategies for healthcare leaders as they look for ways to bolster margins and drive...
This partnership will equip TCAT graduates for CereCore's Clinical Support and IT Help Desk jobs and beyond, welcoming a new era of healthcare IT operations professionals.
The confidence your board and other stakeholders have in your organization’s cybersecurity strategy can influence decisions about prioritization of budget, resources, and reputation for your team....
Recent years have seen concerning labor shortages, and for healthcare, those challenges continue to this day. 2022 was when more than 50 million workers quit their jobs, breaking the record from the...
Healthcare executives, all CHIME (College of Healthcare Information Management Executives) members, shared feedback in an online survey* about IT priorities and pressures facing their health system.
Large implementations can be overwhelming, and often organizations run out of steam. Modern EHR platforms are like living, breathing entities that require care and feeding to keep an organization...
The question of when to optimize or modernize Electronic Health Record (EHR) systems is crucial for healthcare IT (HIT) leaders at provider organizations. During a recent HIMSS podcast episode, led...
Technology is a must have for patient and provider experiences, but how do you ensure a return on your healthcare organization’s investment? And how do you prove the return was realized?
As part of...
Malicious actors are ramping up exploitation efforts with technology that has the potential to be more destructive than ever, introducing new risks and intensifying existing ones as they learn from...
Ismelda Garza, CIO for Cuero Regional Hospital, is a rural health IT leader with sage advice for hospitals and health systems preparing for or in the middle of an EHR replacement. In this interview...
NASHVILLE, Tenn. – Feb. 8, 2024 – CereCore®, a leading provider of healthcare IT services, announces its exceptional...
Committed to supporting an Epic EHR that satisfies patients and providers, but not sure where to start? It’s a common situation complicated by variables ranging from the service offerings of your...
During a recent interview, Varun Gadhok, Chief Information Officer of Surgery Partners, spoke with Sarah Moors from Digital Health Insights. Gadhok provided practical insights into Surgery Partners'...
Years ago, I had the opportunity to serve as consulting informatics pharmacist during multi-facility MEDITECH implementations, and ever since then I have been helping clinical teams navigate EHR...
LONDON, Jan. 16, 2024 /PRNewswire/ -- CereCore International today announced hiring Andrew Hine as Managing Director. In this role, Hine will lead the company's operations and strategic growth...
CereCore colleagues gather annually for Connection, an event focused on building strategic plans, encouraging teamwork through community services, and celebrating achievements. Teams and colleagues...
Find articles and podcasts highlighting recommendations from healthcare IT leaders and industry experts on EHR strategy, implementation, optimization, clinical IT service desk and technical debt.
In an interview with Digital Health Insights, Peyman Zand, chief strategy officer at CereCore, discussed four challenges healthcare organizations are facing today and opportunities to continue to...
Many of the anticipated trends for healthcare technology in 2023 came to fruition leading to new opportunities, and solutions to consider in 2024. Last year saw deployment of the cloud for optimized...
Often healthcare IT leaders and teams find a chasm in expectations and understanding when it comes to implementing and optimizing technology for the physician community. In an interview on The...
CHIME23 Fall Forum featured inspiring stories from keynotes and encouraged conversation around top healthcare IT challenges. CereCore’s leaders were cited in this article with several key takeaways:
Analytics touch every application within your system, working in parallel with your workflows. A strong analytics program integrates reporting content directly into users’ day-to-day activities,...
Concerned about handing over your service desk to a third party? Rightfully so. Your service desk defines experiences with your healthcare organization and is critical to your user satisfaction...
Ian Lindsey, manager, service delivery at CereCore, talks about customer experience on the Touch Point podcast with Chris Boyer. Ian explains CereCore’s unique approach to training service desk...
Traditionally, a Hospital Information System (HIS) is geared toward creating a patient medical record, placing orders for patient care, and ultimately, capturing revenue to support coding and...
This Week in Pharmacy (#TWIRx) podcast on the Pharmacy Podcast Network featured Dr. Charles Bell and Andrea Corner, PharmD in a conversation about the collaboration needed among pharmacists and...
Doreen DeGroff, CereCore senior director, MEDITECH consulting practice, CPHIMS, shares her perspective on the healthcare literacy gap in the digital age and how it is a hidden problem among US...
Peyman Zand, chief strategy officerat CereCore, believes that AI will increase productivity and provide insights for the company and its clients. He is concerned about privacy issues but not overly...
Meet Lynn Falcone, a rural healthcare CEO, with over 30 years of experience in healthcare operations, most of which was spent working in large urban settings. Today, she is the CEO of Cuero Regional...
Is your IT organization feeling the burden of accomplishing all the priorities on a tight budget during a talent shortage in a complex industry with high expectations from every stakeholder? Are your...
Healthcare delivery is changing with the evolution of technology.
It’s no secret that healthcare has evolved exponentially over the last few decades. I entered the healthcare world over 40 years...
Have you ever wondered what makes some Epic implementations run so smoothly while others feel like an endless string of challenges? One explanation lies in the understanding that managing an Epic...
The need to optimize is part of the EMR implementation process explains Cory Lane, director of operations at OakLeaf Surgical Hospital during a podcast interview with Phil Sobol, vice president of...
CHICAGO, Oct. 3, 2023 /PRNewswire/ -- CereCore® has been named No. 2 in the Family-Friendliest category for Suppliers on the Modern Healthcare's Best Places to Work in Healthcare list. This...
Clinical service desks that employ understanding of clinical workflows and issue urgency are the way of the future for healthcare IT. Sound service desk practices and technological know-how are the...
Cultural differences and legal issues can significantly impact successful overseas work experience, according to global commerce experts. This article explains the types of American workers overseas...
Sometimes you hear the word change and you’re not quite sure if that’s a good thing or not. MEDITECH Expanse Pharmacy introduces some changes that will alter how you implement or maintain the system,...
One could say that maintaining and preventing revenue leaks within a health system’s EHR is a similar exercise to preparing to sail.
My beloved sailboat is 43 years old now. You can imagine how a...
Outsourcing in hospitals is nothing new. In fact, hospitals have long outsourced dietary, laundry and even clinical functions like lab and pharmacy. Of course, a hospital should be known for its...
For IT service desks in healthcare, adding new value to their organizations involves much more than a tool decision. It's time for today’s healthcare IT (HIT) service desks to offer what traditional...
Matt Connor is the chief information officer (CIO) for Liverpool Women's NHS Foundation Trust, and they were the first NHS organisation in the UK to go-live on MEDITECH Expanse. Matt joined our...
CIOs report alternative staffing models such as contracting with a partner for partial IT outsourcing and hiring contractors for a specific, short-term project are among the best ideas for addressing...
OakLeaf Surgery Hospital Moves to MEDITECH Expanse
The Client
Surgery Partners is a leading operator of surgical hospitals and ancillary services with more than 180 locations nationwide. They have...
Fewer than two percent of all staffing firms in the U.S. and Canada earn the Best of Staffing designation.
Amid the dynamic and ever-changing tech landscape, cloud migration has become a pivotal pursuit for organizations aiming to bolster their agility, efficiency, and scalability. Recently, a CIO Cohort...
Ismelda Garza, CIO, Cuero Regional Health System in Cuero, Texasand senior consultant for CereCore shared her leadership perspective with Becker’s Hospital Review editors when asked this question:...
Automation tools are a must-have when it comes to implementing MEDITECH Expanse today. Recently, our team of automation developers and MEDITECH consultants worked with experts from a large health...
Anne Hargrave-Thomas, CEO of OakLeaf Surgical Hospital and vice president of operations at Surgery Partners, sees technology as a must-have for healthcare operations. A former nurse turned healthcare...
LONDON, Aug. 1, 2023 -- CereCore International today announced the company is a certified hardware integrator for MEDITECH in the United Kingdom and Ireland and is providing end-to-end healthcare IT...
Setting a strategy to realize thefull potential of your IT team and Epic platform takes time, attention, and experience. Our CereCore team has worked with clients onsolution and acquisition...
The MEDITECH Rules Engine is one of the most powerful, underutilized, and misunderstood tools in your EMR. You can use rules to pull forward discrete data elements, reduce documentation redundancy,...
Liverpool Women's has become the first NHS Foundation Trust to go-live on MEDITECH Expanse, and CereCore International provided expertise during the planning stages, go-live support, and optimisation.
ICYMI, we’re recapping some of the best advice shared on The CereCore Podcast by industry leading HIT executives and a physician, too.
Innovation is a top priority for CIOs. Given the importance of trust and adoption to the success of any innovative effort, CIOs must also prioritize sound operations and relationships built on trust....
Listen to this View in 2 interview on Healthcare NOW Radio as Peyman Zand, chief strategy officer, answers this question: What does your company offer to help CFOs improve margins and remain...
Sese Bennett, virtual chief information security officer (vCISO) for CereCore, has dedicated the past 30+ years of his career to helping individuals and large organizations ideate, develop, and...
You’ve decided to host one or more of your strategic applications remotely or in the cloud. If you’ve gotten this far, you’ve done a lot of due diligence ensuring the application will perform in a...
The latest issue of CereCore’s magazine, Partnership Perspectives, includes articles that share points of view from physicians, nurses and CHIME (College of Healthcare Information Management...
CereCore's inaugural issue of Partnership Perspectives magazine takes a look at relationships within a health system and approaches health IT leaders can use to collaborate more effectively with the...
Samantha McInnis is a manager and consultant for MEDITECH professional services at CereCore where she advises and collaborates with care locations on their EHR projects which includes anything from a...
Technical debt is on the minds of healthcare CIOs. In March 2023, CereCore sponsored an online survey of healthcare IT executives, all CHIME (College of Healthcare Information Management Executives)...
Crossroads — these are familiar places for healthcare IT leaders today. Al Smith, SVP and CIO of Lifepoint Health, shares advice from his extensive career leading through decades of change in...
Moving from MEDITECH to Epic
One Hospital System’s Formula for Navigating the Unknown
The ClientPrivate, nonprofit hospital system being acquired by another hospital system.
The FacilityThe...
It is a known fact that the healthcare industry is cybersecurity attackers’ target of choice, but how can health systems best protect themselves and their sensitive data from malicious users?...
For the past 40 years, MEDITECH Magic has been a stable, cost-effective electronic health record solution for healthcare organizations. But, Magic is an aging technology that eventually will...
A recent Healthcare IT News article discusses how hospitals want to invest in emerging technologies – all of which have implications to the network. In fact, the foundation of all digital information...
CereCore organized a cohort of healthcare CIOs representing different healthcare organizations to delve into the realm of AI, analytics and automation. As they explored the endless possibilities,...
NASHVILLE, Tenn. - May 23, 2023 -CereCore®has been selected by Modern Healthcare as one of the 2023 Best Places to Work in Healthcare and has earned this workplace award for four consecutive years....
Wondering what priorities and pressures other CIOs are facing? You may not be alone in trying to balance all of the must-dos. Take a look at the results from an online survey* of healthcare...
CereCore plans to hire hundreds of clinical informatics experts in the U.S. for several multi-year MEDITECH Expanse implementation projects that will bring modern EHR software to clinical teams.
Everything we do in healthcare IT has a direct correlation to patient care, especially large IT investments like EMR implementations and day-to-day operations such as the IT help desk. On The...
CereCore recently named Peyman Zand as the company’s chief strategy officer (CSO). As CSO, he will evolve strategic plans and business goals for continued domestic and international growth of...
A Support Staffing Budgeting Story
Jennifer Fitisemanu (RN), consulting architect for Epic Services at CereCore, is a former nurse who reflects on how much data is available to nurses at the point of care because of technology’s...
American Hospital Association reports showed hospitals and health systems will continue to operate under resource and economic pressures in 2023.
Healthcare NOW Radio recorded educational response...
Results are in from an online survey* of healthcare executives, all CHIME (College of Healthcare Information Management Executives) members, sponsored by CereCore in March 2023 on the topic of IT...
A MEDITECH Staffing Story
Facility and Technology Renovation: Implementing at a Like New HospitalA Multi-Disciplinary MEDITECH Transformation
The Client
Texas’ second largest private employer, a...
Not all Epic clinical service desks are created the same. At CereCore, our Epic help desk is focused on providing well-informed Level 1 agents backed by experts with decades of clinical expertise....
The Digital Health Most Wired (DHMW) program of the College of Healthcare Information Management Executives (CHIME) recently released an Infrastructure focused report: Digital Health Most Wired...
As an IT hiring manager, finding the right resource with the right skills, knowledge and culture fit can be a herculean task. In the fast-changing healthcare IT space, finding individuals who have...
Step into the shoes of L. Austin Fredrickson, MD, an internal medicine physician at Salem Regional Medical Center whose outpatient practice recently navigated an EMR transition to MEDITECH Expanse.
Peyman Zand, chief strategy officer, shares perspective on healthcare IT in the U.S. and the U.K. in this video interview at the conference. Regardless of location, health systems today are focused...
CereCore is pleased to participate as a sponsor of Digital Health in the UK. Jon Hoeksma, editor and CEO of Digital Health, interviewed Curtis Watkins, President and CEO of CereCore, to learn more...
Angie Bates, program director at CereCore, shares lessons she has learned from her 15+ years of working in healthcare technology and project management. Angie recounts a conversation she will never...
The foundation of all electronic communications in healthcare is a robust and dependable data network. It is the fundamental requirement for electronic medical records, imaging, scheduling, billing,...
Peyman Zand, chief strategy officer, shares his perspective on how vital the modern CIO has become to helping healthcare organizations navigate emerging technologies to provide better care and...
The term technical debt, while not new, has recently been clarified and defined by McKinsey as the “off-balance-sheet accumulation of all the technology work a company needs to do in the future.”...
NASHVILLE, Tenn. – March 21, 2023 – CereCore® today announced expansion of their specialized (IT) staffing services in the Dallas-Fort Worth market to further support the region with skilled...
Health literacy has been a pain point in healthcare since the beginning of the 21st century. And the issue has intensified for physician practices, hospitals, and patients due to the COVID-19...
Automation in healthcare IT has taken processes and workflows in financial departments by storm and it continues to be an operational area ripe with opportunity. When I began my healthcare career as...
An Epic Implementation Story: Fast Tracking Epic Integration for a New Pediatric Facility
Hospital Outpatient Departments (HODs) are often a pain point in an otherwise excellent EHR go-live. They all seem to have unique workflows. Each department may have a different way that they like to...
One of the first steps Memorial Healthcare in Owosso, MI took when they were deciding to unify their EHR with MEDITECH Expanse was to closely examine integrations, workflows, and day-to-day...
Topics of concern for many in the healthcare IT industry revolve around continuing to achieve operational efficiencies and technology innovation even when budgets and staffing pressures just won’t...
The squeeze of inflation is being felt globally from the grocery store to the gas pump causing many individuals to tighten their budgets and brace themselves for a possible recession. Health systems...
Over the holidays, a cybersecurity breach at a New Jersey hospital forced the healthcare facility to turn away emergency department visitors and suspend outpatient services. This type of debilitating...
The constant demand for innovation and growth plus mounting economic pressures push today’s CIO to stay focused on ways to build a high performing IT team and strong relationships with stakeholders...
CEO Curtis Watkins and Peyman Zand, chief strategy officer, provided some thoughts about areas of opportunity for healthcare IT leaders and healthcare systems to consider going into 2023. Watkins...
After wrapping up a recent MEDITECH Expanse project in which our team used automation tools and processes, we did some analysis on the overall cost savings —we saved the healthcare organization over...
Here’s a look back at our most popular blogs from the year. From EHR implementation and optimization topics to recent survey findings from healthcare CIOs and CFOs on the industry’s top challenges,...
Ever been frustrated with the computerized voice when trying to get help? Some troubleshooting situations are best handled person to person. This is especially true for busy healthcare teams going...
CereCore® is hiring EPR, technical and staffing expertise to work with healthcare organizations in the UK and other international locations in order to move patient record digitalisation forward.
The healthcare industry began to breathe again in early 2022. As the environment became more stable, IT investments increased and organizations further integrated telemedicine into the care delivery...
Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.
In a recent article in MedCity News, Curtis Watkins, president and CEO of CereCore, talks about why managed services can give healthcare IT leaders peace of mind and the bandwidth they need to focus...
Expertise. Empathy. Automation. Availability 24x7. Composure under pressure. Collaboration. The list could go on when describing the ingredients needed when implementing an IT service management...
EHR implementations are a huge investment. And for many healthcare IT teams, this type of project may be a once in a career type of experience. I have spent more than 30 years of my career helping...
Ransomware threats and other forms of cybercrime are a top of mind business risk for healthcare and security leaders. While the Covid-19 pandemic drove substantial innovation and improvements in...
Let’s face it, large scale EHR projects are resource intensive events. If properly staffed and planned, they reach deep into operational and IT areas for talent. Successfully structured projects...
Listen as Peyman Zand, Chief Strategy Officer at CereCore, talks with HFMA editor Erika Grotto about how the role of the CFO is evolving and how interactions between C-suite leaders have changed over...
CereCore teamed up with HFMA to sponsor a survey uncovering collaboration disparities between the finance and IT department within healthcare organizations. The survey focused on IT decisions and the...
Doreen DeGroff is passionate about the topic of health literacy and shares her expertise and perspective in this HIT Consultant article. She provides background and research on the overarching issue...
Work life balance for those who manage and operate a 24-hour, seven days a week, 365 days a year healthcare IT service desk can seem elusive and almost impossible. Help desk IT staff can find...
Woburn, Massachusetts/PRNewswire/ –BridgeHead Software, the Healthcare Data Management company, today announced a strategic partnership with leading healthcare IT services provider, CereCore®. The...
I have consulted with several healthcare organizations as they navigate big changes: transitioning from one EHR platform to another, merging or partnering with other hospitals to expand their health...
In healthcare, IT support is a critical job that doesn’t sleep or take off for the holiday. Is your organization happy with the level of IT support they receive? How’s the reputation of your IT...
When was the last time your facility reviewed the MEDITECH procedure build? Has it been since the original implementation or build? Is your operational philosophy, “If it isn’t broken, don’t fix it,"...
We have definitely become a society that loves to have the latest and greatest. I can remember the Christmas my grandparents got us the newest video game — Atari. My brother, sisters and I would play...
An interesting thing happened as the pandemic began to fade. The optimism of going back to the normal routine, which excited most leaders, quickly faded in several ways.
Assuring that the correct provider charges are billed can be extremely challenging - despite last year’s updates to the Evaluation and Management coding criteria. Recent studies indicate that the...
MEDITECH Expanse gives sites the ability to take advantage of the new updated version of the Oncology application. This essentially new version further integrates the application with MEDITECH’s...
According to The National Assessment of Adult Health Literacy report, only 12% of Americans have proficient health literacy skills. Adults who lack such skills may struggle to understand instructions...
In this interview with Healthcare IT News, Kerry Barker, RN, manager, Epic services, discussed what’s changed over the past few years when it comes to healthcare technology like telemedicine and...
Have you started preparing for the transition from Epic Hyperspace to Epic Hyperdrive? As you begin your journey, you may be wondering how you should begin, who should be involved, which vendors are...
I got a new phone a week ago, and I feel pretty special because it’s one of the “new flip phones”. Of course, that also makes me laugh because I owned one of the original flip phones way back when....
In recent years, IT managed services in the healthcare industry has seen an uptick in interest and activity given staffing shortages and heighted focus on digital transformation. What should a CIO or...
Chicago, IL – For the third consecutive year, CereCore® has been selected by Modern Healthcare as one of the 2022 Best Places to Work in Healthcare. The complete list of this year’s winners, in...
CereCore® was named the winner of a Silver Stevie® Award in the Achievement in Customer Satisfaction category in The 20th Annual American Business Awards®.
The number of mergers and acquisitions in healthcare has been increasing. M&A activities almost always involve changes in technology, EMRs, and/or workflows. Are there implications to clinical...
Kerry Barker, a former nurse and manager of Epic Services at CereCore, shares her perspective on why nursing should always be included in planning for cybersecurity approaches. She explains that...
CereCore® has joined the ServiceNow Partner and Service Provider Partner Programs.
MEDITECH Expanse is packed with functionality to help your hospital improve its efficiency. You have likely heard that Expanse has new, improved features. Let’s explore several Expanse features that...
What are the most critical IT initiatives for CIOs and health systems in 2022? What strategies are CIOs considering to solve their biggest challenges? See how CIOs responded to these and other...
Guardian of patient data. Steward of IT budgets. Advocate for care teams. Liaison between technology and healthcare operations. You wear all of these hats and more as a healthcare IT leader. Juggling...
Making sure the right clinical staff receive test results on time, documenting medication information, taking advantage of alerts and alarms – here are just a few examples of communications...
The reasons for implementing changes to your EHR can vary from the need for new workflows, improving existing workflows and processes, regulatory requirements, or introducing new technology. So how...
If our culture is learning how to interact with virtual assistants at home, how does this shape the future for delivering IT assistance to hospital employees and patients? What might the IT help desk...
Research on customer experience from the Service Desk Institute (SDI) supports what most of us already know – “Customer satisfaction is the most significant indicator of success on the service desk.”
We all want to put patients first, but the reality of our pandemic world and current restraints (i.e., financial, staffing, inflation, etc.) doesn’t always make this easy to do. While digital patient...
Are you maximizing the arsenal of tools in the Patient Accounting Desktop (PAD) in MEDITECH Expanse? Does your staff print lists and follow up with aged accounts from hard copy reports? Are you...
Data breaches, stolen identities, and fraudulent charges are a fact of life in our modern age. However, for healthcare organizations, protecting patient data is only the beginning. Additional...
Most organizations are investigating ways to help their clinicians spend more time at the bedside yet still document and gather needed information. However, workstations are not always conveniently...
“Spring Cleaning”— some of us love it, some of us hate it, but we all know that periodically taking the time to clean will benefit you and those around you in the future. The same applies to your...
During a virtual company-wide celebration, CEO and President Curtis Watkins honored CereCore employees who have made a significant difference in the way we serve clients with excellence and embody...
CereCore continues its long-standing history as a MEDITECH READY-Certified implementation and 5-star hosting partner, a designation the company has held since January 2015 during the early days of...
2020 and 2021 events pushed the healthcare industry into uncharted territories of digital transformation at an unexpected and often uncomfortably rapid pace for many providers. And this was the...
A positive customer service experience can turn a doubter into a believer almost instantly, while a negative one can do the opposite. We see this in our world almost daily, most notably with...
Looking to streamline healthcare IT operations or costs? Need tried and true tactics to save time for clinicians and IT teams? As you develop strategic plans to support patient engagement, improve...
MEDITECH Expanse is the most recent version of the MEDITECH electronic health record system. The path to MEDITECH Expanse is a significant transition. So where should you begin? Let’s dive into...
As we reach the end of the year, it’s good to reflect on the past year and develop plans for the next. For healthcare information technology and security leaders, this year has turned out to be all...
Disruption. We’ve all heard the term. It’s been applied broadly and specifically, but regardless of the breadth or source, disruption has a significant (although oftentimes unacknowledged) effect on...
Cued by the pandemic, more patients than ever use EHR patient portals. If recent findings from Coherent Market Insights (CMI) are any indication, the global patient portal software market is expected...
Achieving greater efficiency in day-to-day operations has a ripple effect across a health system — from reducing the cost of healthcare delivery to improving clinician experience as well as resulting...
From the outside, Sarah seems like an ordinary mother of two, but that is far from true. Through her seemingly ordinary life, Sarah achieves extraordinary things. She earned her master’s degree in...
Healthcare systems are inundated with data coming from a variety of sources – legacy systems, new applications, third-party clinical applications bolted on from acquisitions and more. A solid...
Historically, a patient’s electronic medical record was a way for the healthcare team to keep an account of the patient’s care. Over time, the record has become integral to sharing information with...
CereCore®has been ranked No. 9 among healthcare suppliers in Modern Healthcare’s 2021 Best Places to Work award program. The complete list of this year’s winner rankings is available at...
CereCore is proud to be recognized by Securance Consulting as a Best Practice MEDITECH Infrastructure as a Service (IaaS) provider for more than five years running.
In early 2021, results from an online survey* of healthcare leaders who are College of Healthcare Information Management Executives (CHIME) members indicated that areas of greatest opportunity for...
Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.
NASHVILLE, Tenn. – Aug. 24, 2021 – CereCore®, a leading healthcare IT services firm,...
MEDITECH Expanse is the current and most recent version of the MEDITECH electronic health record(EHR) or health information system (HIS). By far the most advanced,comprehensive suite of integrated...
Many health systems have one main EMR used as the source of truth for patient data. However, in today’s merger and acquisition environment, organizations must be prepared to combine data from...
Is your facility having issues pulling registration data from MEDITECH Expanse? Are registrars entering data incorrectly and you need more insight into the errors? Are bills being delayed,...
CereCore® recently welcomed Michael Gagnon who joined the team as the company’s first Enterprise Fellow. As Enterprise Fellow, Michael will not only provide technical direction and guidance in the...
What’s changed for healthcare technology leaders recently? What pain points are keeping CIOs up at night? What hinders day-to-day operations the most?
Save time and money by setting up Epic Hyperspace Local Printing/Virtual Local Printing (HLP/VLP)
Want to save time and money at your Epic facility? How you set up your printers is a way to help...
How ready are healthcare leaders for the future of advanced analytics? The short answer—there is a way to go. A recentsurveyfrom IDG reveals that only 25% of IT leaders expect advanced analytics,...
Chicago, IL –May 17, 2021 –CereCore®has been selected by Modern Healthcare as one of the 2021 Best Places to Work in Healthcare. The complete list of this year’s winners, in alphabetical order, is...
The lessons learned from analyzing breaches in 2020 has underlined the need for healthcare providers to double-down on security. The recent Colonial Pipeline attack has, once again, demonstrated the...
National Nurse’s Week is the perfect time to recognize the nurses working in our communities and among us, and we thank nurses across our nation for using your gifts and talents to care for others in...
I have been in the healthcare IT industry for years, and I remember when network and hardware infrastructure were an afterthought, with healthcare facilities supported by a handful of servers. Things...
Tom Kurtz, Vice President of Information Services & CIO of Memorial Healthcare, sat down for a recent interview with Healthcare Innovation Editor-in-Chief Mark Hagland to share his perspective on...
Do you know a healthcare provider that can tell you exactly how many clicks a specific workflow takes them to complete, or how many minutes they spend repetitively completing the same EHR...
Hospital and health system IT leaders are caught in the middle of funding models, cost pressures, shifts in patient demographics, and data sharing struggles – not to mention the impacts of the...
In my role as an Epic EHR Architect, as well as my “side job” as a critical care nurse serving in overwhelmed units during the pandemic, I can attest to the importance of streamlined nursing...
Microsoft’s PowerBI is quickly becoming a solution of choice for healthcare organizations to gain better insights into their data and a cost-effective alternative to 3rd party reporting platforms....
Nashville, Tennessee – February 22, 2021 – CereCore®, an IT services firm focused on supporting hospitals and health systems, announced a move of its corporate headquarters. As of February 1st, 2021,...
Epic upgrades, integrations, and new implementations are still necessary despite travel restrictions being in place long after anyone expected. Case in point is new units or new clinics created to...
HealthIT.gov lists continued quality improvement as the last step in implementing or upgrading a hospital EHR system. But quality improvement doesn’t wait until go-live of the EHR. It begins during...
EHR projects often touch every facet of a healthcare organization and therefore involve multiple teams, resources, software providers, and support desks. Working with Epic EHR systems and analytics...
Much fewer words have been dedicated to leveraging the victories of 2020 than capturing the difficulties. As a trained nurse and Epic EHR analyst working with facilities across the country, I have...
At CereCore, the highest value is placed on supporting clients and our communities. The CereCore Rock Solid Award recognizes team members who have exemplified these values during the past year. Award...
After a year of healthcare IT projects being delayed to make way for front-line support, many teams are reassessing projects such as EHR migrations and related implementations or kicking off new...
Healthcare provider organizations that have yet to plan a legacy data management strategy are missing key opportunities to address the new wave of cost pressures, merger and acquisition activity, and...
2020 may be referred to as the year of transition as it was a remarkable year from many different aspects. The impact of the pandemic strained the healthcare industry like no other time in recent...
As the classic song goes, “It’s the most wonderful time of the year.” Although it is fair to recognize that after this year’s challenges, it may not feel that way. Almost everyone in the health IT...
It goes without question that the EHR is the most significant technology investment for a hospital or health system. With the financial impact(s) of COVID-19, it is more critical than ever for health...
Innovative Partnership Paves The Way For A Singular, Modern MEDITECH Platform
With the first patient death directly tied to a cyberattack in Germany and other recent high-profile cyberattacks on healthcare organizations in the United States, health IT leaders are doubling down...
Prescription for Service Desk Efficiency
Independent Health System Fuels Growth and Quality with MEDITECH Expanse
Memorial Healthcare moves from their aging Magic EHR and Allscripts Ambulatory systems to leverage a unified Expanse solution...
The need to quickly adopt and scale solutions during the COVID-19 crisis and has reinforced some hard-learned lessons for the successful adoption of new healthcare technology systems. One of which is...
Swift MEDITECH Conversion Meets Meaningful Use Requirements, Adds New Functionality
On January 1st, 2021, the American Medical Association (AMA) is set to roll out a new set of Evaluation and Management guidelines. This is part of the CMS Paperwork Over Patients Act to reduce the...
Many IT teams begin their ServiceNow journey by replacing an aging, outdated service desk solution and investing in a solution that can manage everything from incidents to assets. Rightfully so....
The Patient and Consumer Health Portal (aka The Patient Portal, for short) is used in many MEDITECH facilities and was an important part of meeting MU Stage 2 and 3 (now Promoting Interoperability...
EHR implementations have gone virtual in response to COVID. And so has training related to activations, upgrades, optimization projects, and onboarding of new clinics or staff. Healthcare...
To respond to a fast-changing healthcare environment, MEDITECH Expanse updates are published quarterly. While some updates address necessary regulatory changes, others offer new and enhanced...
Originally published on 9/8/2020 on MEDITECH.
Earned by less than two percent of all staffing agencies in the U.S. and Canada.
EHR is the core of every healthcare organization today. Many aren't aware of all the changes that were required to the EHR to enable the COVID-19 response. Many EHR consulting teams, vendors, and...
CereCore recently discussed the results of a pre-quarantine CHIME CIO survey in this Healthcare IT News interview. In addition, feedback from the CereCore CIO Cohort and recent CHIME focus group has...
Addressing Compliance And Quality Measures As A Smaller Health System
The Client
CHICAGO, July 15, 2020 - CereCore® has been selected by Modern Healthcare as one of the 2020 Best Places to Work in Healthcare. The complete list of this year’s winners, in alphabetical order, is...
There are distinct advantages to adding affiliated or independent clinics to your existing Ambulatory EHR solution. The provider can utilize the full functionality of the Ambulatory EHR system, with...
What is the new reality for health system CIOs post-COVID? In February of 2020, CereCore surveyed CIOs through CHIME to identify top IT priorities and barriers to progress. With social distancing...
During the height of the COVID-19 crisis, healthcare facilities have had no choice but to cut regularly scheduled procedures and surgeries. This meant cutting staff hours. As our country's facilities...
Depending on the state the facility is located, medical record retention mandates can require maintaining health records for 10 to 50 years. Mergers, acquisitions, and the adoption of newer platforms...
We are already halfway through 2020, with a new and fast approaching federal regulation specific to hospitals. Federal price transparency requirements, or more specifically the CY 2020 Hospital...
One month before social-distancing measures were implemented in the United States, an online survey of healthcare executives, all CHIME members was conducted by CereCore. As these technology leaders...
While coronavirus waivers include some exceptions around promoting interoperability, no changes have been announced to date for the Appropriate Use Criteria requirement. The January 2021 deadline...
Hospital IT leaders have always carefully balanced support costs along with transforming the delivery of care with new solutions. And as we begin defining the effort for recovery from the COVID-19...
With the expansion of the telemedicine guidelines and payment criteria, facilities are quickly expanding or rolling out solutions to meet the anticipated demand as well as many vendors and suppliers...
When it comes to ordering laboratory tests within our EHR and related applications, have we inadvertently made the provider’s job more difficult? If the system(s) were designed to operate based on...
As the saying goes, you only get one chance to make a first impression. This applies to the go-live of an Electronic Health Record (EHR) system as well. The first two weeks post go-live will set the...
If you have been dinged by The Joint Commission for not providing easy individualization of Care Plans, your Care Plan workflow is cumbersome and not clearly linked to other documentation, or maybe...
MIS Provider build and maintenance can be an intimidating task without the knowledge of certain access settings and controls with MEDITECH Expanse. Because we’ve done this for multiple clients, we...
Continuing our conversation on what to consider when upgrading your MEDITECH 6.1x platform to Expanse, there are multiple enhancements across the product suite that you can leverage to make the most...
Recently, MEDITECH has been encouraging organizations on the 6.1x platform to consider upgrading to the Expanse platform. Reason being is there are multiple enhancements across the product suite that...
Many Epic clients, especially those who have been live for some time, suffer from extreme levels of order clutter. Their bloated order sets are filled with the outcomes of any number of requests over...
Moving patients through their hospital stay safely and efficiently is paramount to their care, satisfaction, and cost containment. Many factors contribute to a hospital’s ability to manage their...
Supply chain plays an integral role in hospital operations. Since its impact spans the organization, it is important to take the time to identify current challenges and potential changes. We have...
When considering staff augmentation for your organization, there are various things to take into account. You need cost-effective yet skilled resources who have a very strong system build and...
There are two important factors in achieving your organization’s revenue goals. First, increase the number of referrals that stay in-house. Second, provide Referral Coordinators with the tools and...
Timely, consistent, and accurate charge reconciliation is an important process within a healthcare organization’s revenue cycle function. Charge reconciliation involves multiple steps across various...
New Brand Inspired by Team’s Dedication to Empowering Caregivers to Provide Life-Saving Healthcare
BestPractice Advisories (BPAs) can be extremely effective at alerting clinicians of potential negative consequences when configured correctly. BPAs should display a clear message to the appropriate...
A Foundation System Refuel project can be a long, complex process that often puts additional pressure on an already strained support team. It’s especially arduous if it's been a while since your Epic...
Epic has educated customers over the past year on the positive changes occurring with their move to quarterly from large upgrades after the February release of version 2018 (v2018). Epic will begin...
MEDITECH is offering a variety of tools in their 6.1 platform that enable hospital administration to be more efficient with their time and information. Among those tools is the Scheduling module...
A significant amount of work and investment on behalf of providers has gone into attesting to the various stages of meaningful use over the past few years. The hope is to achieve better clinical...
