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How Commitment to ROI can Improve a Health System’s Bottom Line

Technology is a must have for patient and provider experiences, but how do you ensure a return on your healthcare organization’s investment? And how do you prove the return was realized? As part of...

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    How Commitment to ROI can Improve a Health System’s Bottom Line

    How Commitment to ROI can Improve a Health System’s Bottom Line

    By Phil Sobol
    on Feb 23, 2024

    Technology is a must have for patient and provider experiences, but how do you ensure a return on your healthcare organization’s investment? And how do you prove the return was realized? 

    As part of...

    Partnership is Key for Maximum Intelligence Against Growing Security Risks

    Partnership is Key for Maximum Intelligence Against Growing Security Risks

    , , ,
    2 minute read
    By Darcy Corcoran, MBA, CISSP
    on Feb 16, 2024

    Malicious actors are ramping up exploitation efforts with technology that has the potential to be more destructive than ever, introducing new risks and intensifying existing ones as they learn from...

    Rural Health CIO Advice: Things to Prioritize for EHR Implementation

    Rural Health CIO Advice: Things to Prioritize for EHR Implementation

    By CereCore
    on Feb 9, 2024

    Ismelda Garza, CIO for Cuero Regional Hospital, is a rural health IT leader with sage advice for hospitals and health systems preparing for or in the middle of an EHR replacement. In this interview...

    CereCore Achieves Outstanding 2024 KLAS Rating in Managed IT Services

    CereCore Achieves Outstanding 2024 KLAS Rating in Managed IT Services

    By CereCore Media Coverage
    on Feb 8, 2024
    This groundbreaking milestone secures CereCore’s first-time full rating by KLAS

    NASHVILLE, Tenn. – Feb. 8, 2024 – CereCore®, a leading provider of healthcare IT services, announces its exceptional...

    How to Determine When It’s Time to Optimize Your Epic EHR

    How to Determine When It’s Time to Optimize Your Epic EHR

    , ,
    2 minute read
    By CereCore
    on Feb 2, 2024

    Committed to supporting an Epic EHR that satisfies patients and providers, but not sure where to start? It’s a common situation complicated by variables ranging from the service offerings of your...

    Decoding Innovation: Digital Health Insights into Surgery Partners' Tech Evolution

    Decoding Innovation: Digital Health Insights into Surgery Partners' Tech Evolution

    By CereCore Media Coverage
    on Jan 26, 2024

    During a recent interview, Varun Gadhok, Chief Information Officer of Surgery Partners, spoke with Sarah Moors from Digital Health Insights. Gadhok provided practical insights into Surgery Partners'...

    Pharmacist POV: Patient Safety with MEDITECH Expanse Pharmacy

    Pharmacist POV: Patient Safety with MEDITECH Expanse Pharmacy

    , ,
    3 minute read
    By Ken Ginsburg
    on Jan 19, 2024

    Years ago, I had the opportunity to serve as consulting informatics pharmacist during multi-facility MEDITECH implementations, and ever since then I have been helping clinical teams navigate EHR...

    The Buyer’s Guide to IT Managed Services: Elevating Healthcare Excellence

    The Buyer’s Guide to IT Managed Services: Elevating Healthcare Excellence

    , ,
    3 minute read
    By CereCore
    on Jan 16, 2024
    eBook excerpt

    The Power of Managed Services for Health Systems

    Managed IT services include one or more components of the overall IT operation. This could include service desk, application support,...

    CereCore International Names Andrew Hine as Managing Director

    CereCore International Names Andrew Hine as Managing Director

    1 minute read
    By CereCore Media Coverage
    on Jan 16, 2024

    LONDON, Jan. 16, 2024 /PRNewswire/ -- CereCore International today announced hiring Andrew Hine as Managing Director. In this role, Hine will lead the company's operations and strategic growth...

    CereCore Honors Innovation and Collaboration at Annual Event

    CereCore Honors Innovation and Collaboration at Annual Event

    2 minute read
    By CereCore
    on Jan 12, 2024

    CereCore colleagues gather annually for Connection, an event focused on building strategic plans, encouraging teamwork through community services, and celebrating achievements. Teams and colleagues...

    Podcast: Fostering a Culture of Innovation and Growth

    Podcast: Fostering a Culture of Innovation and Growth

    By CereCore
    on Jan 5, 2024

    “Healthcare IT is always evolving,” said Shahzad Fakhar, HCA Healthcare, Vice President Field Operations – Information Technology Group. “The desire of innovation comes internally to make things...

    Recapping the Best Blog Posts and Resources of 2023

    Recapping the Best Blog Posts and Resources of 2023

    ,
    2 minute read
    By CereCore
    on Dec 21, 2023

    Find articles and podcasts highlighting recommendations from healthcare IT leaders and industry experts on EHR strategy, implementation, optimization, clinical IT service desk and technical debt.    

    Navigating Healthcare Challenges with AI

    Navigating Healthcare Challenges with AI

    By CereCore Media Coverage
    on Dec 20, 2023

    In an interview with Digital Health Insights, Peyman Zand, chief strategy officer at CereCore, discussed four challenges healthcare organizations are facing today and opportunities to continue to...

    2024 Healthcare Technology Industry Trends: Top Challenges for CIOs

    2024 Healthcare Technology Industry Trends: Top Challenges for CIOs

    , ,
    4 minute read
    By Peyman Zand
    on Dec 15, 2023

    Many of the anticipated trends for healthcare technology in 2023 came to fruition leading to new opportunities, and solutions to consider in 2024. Last year saw deployment of the cloud for optimized...

    Revenue Cycle Optimization Assessment
    Ways to Overcome the Gap Between IT and Physicians

    Ways to Overcome the Gap Between IT and Physicians

    By CereCore
    on Dec 8, 2023

    Often healthcare IT leaders and teams find a chasm in expectations and understanding when it comes to implementing and optimizing technology for the physician community. In an interview on The...

    Automation, Workflow & Staffing: Oh My! What CHIME23 Taught Me

    Automation, Workflow & Staffing: Oh My! What CHIME23 Taught Me

    By CereCore Media Coverage
    on Dec 6, 2023

    CHIME23 Fall Forum featured inspiring stories from keynotes and encouraged conversation around top healthcare IT challenges. CereCore’s leaders were cited in this article with several key takeaways:

    Elevate Efficiency: Epic Reporting Processes Optimization

    Elevate Efficiency: Epic Reporting Processes Optimization

    , ,
    2 minute read
    By Lyndsay Schuering
    on Dec 1, 2023

    Analytics touch every application within your system, working in parallel with your workflows. A strong analytics program integrates reporting content directly into users’ day-to-day activities,...

    Ensure Successful Service Desk Partnerships with Preparation

    Ensure Successful Service Desk Partnerships with Preparation

    , ,
    6 minute read
    By Chris Wickersham
    on Nov 17, 2023

    Concerned about handing over your service desk to a third party? Rightfully so. Your service desk defines experiences with your healthcare organization and is critical to your user satisfaction...

    Omnichannel PX: How Do you Integrate Offline and Online Experiences?

    Omnichannel PX: How Do you Integrate Offline and Online Experiences?

    By CereCore Media Coverage
    on Nov 15, 2023

    Ian Lindsey, manager, service delivery at CereCore, talks about customer experience on the Touch Point podcast with Chris Boyer. Ian explains CereCore’s unique approach to training service desk...

    How Technology Can Help Providers Get Paid and Common Challenges

    How Technology Can Help Providers Get Paid and Common Challenges

    , ,
    3 minute read
    By Dawn Osborn, MHS, RHIA, CPC, MT
    on Nov 10, 2023

    Traditionally, a Hospital Information System (HIS) is geared toward creating a patient medical record, placing orders for patient care, and ultimately, capturing revenue to support coding and...

    Pharmacists and Physicians Refining the EHR

    Pharmacists and Physicians Refining the EHR

    , ,
    2 minute read
    By CereCore Media Coverage
    on Nov 8, 2023

    This Week in Pharmacy (#TWIRx) podcast on the Pharmacy Podcast Network featured Dr. Charles Bell and Andrea Corner, PharmD in a conversation about the collaboration needed among pharmacists and...

    Bridging the Health Literacy Gap in the Digital Age

    Bridging the Health Literacy Gap in the Digital Age

    , ,
    1 minute read
    By CereCore Media Coverage
    on Nov 6, 2023

    Doreen DeGroff, CereCore senior director, MEDITECH consulting practice, CPHIMS, shares her perspective on the healthcare literacy gap in the digital age and how it is a hidden problem among US...

    How One Company is Using AI

    How One Company is Using AI

    By CereCore Media Coverage
    on Nov 6, 2023

    Peyman Zand, chief strategy officerat CereCore, believes that AI will increase productivity and provide insights for the company and its clients. He is concerned about privacy issues but not overly...

    Rural Healthcare: Why Advocacy, Community Engagement, and Technology Matter

    Rural Healthcare: Why Advocacy, Community Engagement, and Technology Matter

    By CereCore
    on Nov 3, 2023

    Meet Lynn Falcone, a rural healthcare CEO, with over 30 years of experience in healthcare operations, most of which was spent working in large urban settings. Today, she is the CEO of Cuero Regional...

    MEDITECH Patient Portal Support Services
    Reducing Burden on Your Maxed-Out Healthcare Technology Team

    Reducing Burden on Your Maxed-Out Healthcare Technology Team

    By Joel St. Francis
    on Oct 27, 2023

    Is your IT organization feeling the burden of accomplishing all the priorities on a tight budget during a talent shortage in a complex industry with high expectations from every stakeholder? Are your...

    A Provider's POV: Can Technology Help Us Be Better Patient Advocates?

    A Provider's POV: Can Technology Help Us Be Better Patient Advocates?

    , , ,
    2 minute read
    By Charles H. Bell, D.O., B.S. Pharm
    on Oct 20, 2023

    Healthcare delivery is changing with the evolution of technology.

    It’s no secret that healthcare has evolved exponentially over the last few decades. I entered the healthcare world over 40 years...

    Advisory Services
    For Epic Implementations the Right Project Manager is Crucial

    For Epic Implementations the Right Project Manager is Crucial

    , ,
    3 minute read
    By Melissa Alfiero
    on Oct 13, 2023

    Have you ever wondered what makes some Epic implementations run so smoothly while others feel like an endless string of challenges? One explanation lies in the understanding that managing an Epic...

    Vision and Value-Driven EHR Optimization: A Leadership Interview

    Vision and Value-Driven EHR Optimization: A Leadership Interview

    By CereCore
    on Oct 6, 2023

    The need to optimize is part of the EMR implementation process explains Cory Lane, director of operations at OakLeaf Surgical Hospital during a podcast interview with Phil Sobol, vice president of...

    CereCore Ranks High as a Family Friendly Healthcare Workplace in 2023 by Modern Healthcare

    CereCore Ranks High as a Family Friendly Healthcare Workplace in 2023 by Modern Healthcare

    2 minute read
    By CereCore Media Coverage
    on Oct 3, 2023

    CHICAGO, Oct. 3, 2023 /PRNewswire/ -- CereCore® has been named No. 2 in the Family-Friendliest category for Suppliers on the Modern Healthcare's Best Places to Work in Healthcare list. This...

    MEDITECH Services
    Realizing the Opportunities for a Clinical Service Desk

    Realizing the Opportunities for a Clinical Service Desk

    , ,
    3 minute read
    By Chris Wickersham
    on Sep 29, 2023

    Clinical service desks that employ understanding of clinical workflows and issue urgency are the way of the future for healthcare IT. Sound service desk practices and technological know-how are the...

    Supporting Workers Overseas

    Supporting Workers Overseas

    By CereCore Media Coverage
    on Sep 25, 2023

    Cultural differences and legal issues can significantly impact successful overseas work experience, according to global commerce experts. This article explains the types of American workers overseas...

    MEDITECH Expanse Pharmacy: Wins and Benefits of Formulary Service Vendor Changes

    MEDITECH Expanse Pharmacy: Wins and Benefits of Formulary Service Vendor Changes

    ,
    4 minute read
    By Amanda Lane, CPhT
    on Sep 22, 2023

    Sometimes you hear the word change and you’re not quite sure if that’s a good thing or not. MEDITECH Expanse Pharmacy introduces some changes that will alter how you implement or maintain the system,...

    How to Stop Revenue Leaks with MEDITECH Automated Financial Testing

    How to Stop Revenue Leaks with MEDITECH Automated Financial Testing

    ,
    3 minute read
    By Bob Gronberg
    on Sep 15, 2023

    One could say that maintaining and preventing revenue leaks within a health system’s EHR is a similar exercise to preparing to sail.

    My beloved sailboat is 43 years old now. You can imagine how a...

    Clinical IT Service Desk: Your New Model for Strategic IT Operations?

    Clinical IT Service Desk: Your New Model for Strategic IT Operations?

    ,
    1 minute read
    By CereCore Media Coverage
    on Sep 14, 2023

    Outsourcing in hospitals is nothing new. In fact, hospitals have long outsourced dietary, laundry and even clinical functions like lab and pharmacy. Of course, a hospital should be known for its...

    The Next Big Thing for Healthcare IT Service Desks – Support with Clinical Context

    The Next Big Thing for Healthcare IT Service Desks – Support with Clinical Context

    , ,
    3 minute read
    By Chris Wickersham
    on Sep 8, 2023

    For IT service desks in healthcare, adding new value to their organizations involves much more than a tool decision. It's time for today’s healthcare IT (HIT) service desks to offer what traditional...

    CereCore Welcomes Regional Vice President James Lobban

    CereCore Welcomes Regional Vice President James Lobban

    1 minute read
    By CereCore
    on Sep 8, 2023

    CereCore recently welcomed James Lobban, regional vice president of business development, to the team.

    “Jim brings decades of experience providing and supporting healthcare technology solutions for...

    Liverpool Women’s CIO Perspective: Digital Maturity One EPR Milestone at a Time

    Liverpool Women’s CIO Perspective: Digital Maturity One EPR Milestone at a Time

    By CereCore
    on Sep 1, 2023

    Matt Connor is the chief information officer (CIO) for Liverpool Women's NHS Foundation Trust, and they were the first NHS organisation in the UK to go-live on MEDITECH Expanse. Matt joined our...

    An Operation Leader’s Take on Partnering for MEDITECH Expanse Projects

    An Operation Leader’s Take on Partnering for MEDITECH Expanse Projects

    By CereCore
    on Aug 25, 2023

    CIOs report alternative staffing models such as contracting with a partner for partial IT outsourcing and hiring contractors for a specific, short-term project are among the best ideas for addressing...

    Next Generation EHR Meets Surgery Partners

    Next Generation EHR Meets Surgery Partners

    By CereCore
    on Aug 25, 2023

    OakLeaf Surgery Hospital Moves to MEDITECH Expanse 

    The Client

    Surgery Partners is a leading operator of surgical hospitals and ancillary services with more than 180 locations nationwide. They have...

    CereCore® wins ClearlyRated’s 2023 Best of Staffing Client and Talent Awards for Service Excellence

    CereCore® wins ClearlyRated’s 2023 Best of Staffing Client and Talent Awards for Service Excellence

    ,
    2 minute read
    By CereCore Media Coverage
    on Aug 22, 2023

    Fewer than two percent of all staffing firms in the U.S. and Canada earn the Best of Staffing designation.

    CIO Cohort: Advice on Cloud Migration Trends and Challenges

    CIO Cohort: Advice on Cloud Migration Trends and Challenges

    By CereCore
    on Aug 18, 2023

    Amid the dynamic and ever-changing tech landscape, cloud migration has become a pivotal pursuit for organizations aiming to bolster their agility, efficiency, and scalability. Recently, a CIO Cohort...

    14 Hospital Execs on their Top Leadership 'Must Dos'

    14 Hospital Execs on their Top Leadership 'Must Dos'

    By CereCore Media Coverage
    on Aug 15, 2023

    Ismelda Garza, CIO, Cuero Regional Health System in Cuero, Texasand senior consultant for CereCore shared her leadership perspective with Becker’s Hospital Review editors when asked this question:...

    Automation Saves Thousands for MEDITECH Expanse Implementation (Time Is Money)

    Automation Saves Thousands for MEDITECH Expanse Implementation (Time Is Money)

    , ,
    3 minute read
    By Sarah Messer
    on Aug 11, 2023

    Automation tools are a must-have when it comes to implementing MEDITECH Expanse today. Recently, our team of automation developers and MEDITECH consultants worked with experts from a large health...

    From a CEO: What Makes a MEDITECH Expanse Implementation Successful

    From a CEO: What Makes a MEDITECH Expanse Implementation Successful

    By CereCore
    on Aug 4, 2023

    Anne Hargrave-Thomas, CEO of OakLeaf Surgical Hospital and vice president of operations at Surgery Partners, sees technology as a must-have for healthcare operations. A former nurse turned healthcare...

    CereCore International Earns MEDITECH Hardware Integrator Certification

    CereCore International Earns MEDITECH Hardware Integrator Certification

    , ,
    1 minute read
    By CereCore Media Coverage
    on Aug 1, 2023

    LONDON, Aug. 1, 2023 -- CereCore International today announced the company is a certified hardware integrator for MEDITECH in the United Kingdom and Ireland and is providing end-to-end healthcare IT...

    Epic Services
    Questions for Key Stages of Your Epic System Journey

    Questions for Key Stages of Your Epic System Journey

    , ,
    2 minute read
    By Stephanie Murray
    on Jul 28, 2023

    Setting a strategy to realize thefull potential of your IT team and Epic platform takes time, attention, and experience. Our CereCore team has worked with clients onsolution and acquisition...

    MEDITECH Rules: How to Start Optimizing and Solving Pain Points

    MEDITECH Rules: How to Start Optimizing and Solving Pain Points

    , ,
    2 minute read
    By Kelly Del Gaudio
    on Jul 28, 2023

    The MEDITECH Rules Engine is one of the most powerful, underutilized, and misunderstood tools in your EMR. You can use rules to pull forward discrete data elements, reduce documentation redundancy,...

    Liverpool Women's is First to Complete Modern EPR Milestone

    Liverpool Women's is First to Complete Modern EPR Milestone

    ,
    2 minute read
    By CereCore Media Coverage
    on Jul 25, 2023

    Liverpool Women's has become the first NHS Foundation Trust to go-live on MEDITECH Expanse, and CereCore International provided expertise during the planning stages, go-live support, and optimisation.

    In Their Own Words: 4 HIT Experts Advise CIOs

    In Their Own Words: 4 HIT Experts Advise CIOs

    , ,
    3 minute read
    By CereCore
    on Jul 21, 2023

    ICYMI, we’re recapping some of the best advice shared on The CereCore Podcast by industry leading HIT executives and a physician, too.

    CIO on Innovation and Mobile Adoption:

    CIO on Innovation and Mobile Adoption: "Keep Your Eye on Operations"

    By CereCore
    on Jul 14, 2023

    Innovation is a top priority for CIOs. Given the importance of trust and adoption to the success of any innovative effort, CIOs must also prioritize sound operations and relationships built on trust....

    Recommendations for CFOs: How IT Can Help Improve Margins

    Recommendations for CFOs: How IT Can Help Improve Margins

    By CereCore Media Coverage
    on Jul 10, 2023

    Listen to this View in 2 interview on Healthcare NOW Radio as Peyman Zand, chief strategy officer, answers this question: What does your company offer to help CFOs improve margins and remain...

    A Virtual CISO’s Guide to Governance: Know the Why Before You Comply

    A Virtual CISO’s Guide to Governance: Know the Why Before You Comply

    By CereCore Media Coverage
    on Jul 8, 2023

    Sese Bennett, virtual chief information security officer (vCISO) for CereCore, has dedicated the past 30+ years of his career to helping individuals and large organizations ideate, develop, and...

    Healthcare Applications in the Cloud: Is it Really the Easy Button?

    Healthcare Applications in the Cloud: Is it Really the Easy Button?

    By Treece Efird
    on Jul 7, 2023

    You’ve decided to host one or more of your strategic applications remotely or in the cloud. If you’ve gotten this far, you’ve done a lot of due diligence ensuring the application will perform in a...

    Partnership Perspectives Q2 2023: Latest from our Magazine

    Partnership Perspectives Q2 2023: Latest from our Magazine

    By CereCore
    on Jun 30, 2023

    The latest issue of CereCore’s magazine, Partnership Perspectives, includes articles that share points of view from physicians, nurses and CHIME (College of Healthcare Information Management...

    Partnership Perspectives

    Partnership Perspectives

    on Jun 29, 2023

    From research and results to strategic thought leadership, Partnership Perspectives provides articles on topics relevant to healthcare IT leaders who are on the journey to provide technology that...

    4 Proven Strategies for a Successful EHR Implementation

    4 Proven Strategies for a Successful EHR Implementation

    , ,
    1 minute read
    By CereCore Media Coverage
    on Jun 27, 2023

    Samantha McInnis is a manager and consultant for MEDITECH professional services at CereCore where she advises and collaborates with care locations on their EHR projects which includes anything from a...

    Drowning in Technical Debt? Uncover Big Risks to Patient Care

    Drowning in Technical Debt? Uncover Big Risks to Patient Care

    , ,
    3 minute read
    By Peyman Zand
    on Jun 23, 2023

    Technical debt is on the minds of healthcare CIOs. In March 2023, CereCore sponsored an online survey of healthcare IT executives, all CHIME (College of Healthcare Information Management Executives)...

    Healthcare CIO Advice on Leading through the Complexities of Change

    Healthcare CIO Advice on Leading through the Complexities of Change

    , ,
    3 minute read
    By CereCore
    on Jun 16, 2023

    Crossroads — these are familiar places for healthcare IT leaders today. Al Smith, SVP and CIO of Lifepoint Health, shares advice from his extensive career leading through decades of change in...

    Epic Advisory Services: An Acquisition and Install Story

    Epic Advisory Services: An Acquisition and Install Story

    By CereCore
    on Jun 15, 2023

    Moving from MEDITECH to Epic

    One Hospital System’s Formula for Navigating the Unknown

    The ClientPrivate, nonprofit hospital system being acquired by another hospital system.

    The FacilityThe...

    The Future of Healthcare Security: Implementing Zero Trust Cybersecurity Policies

    The Future of Healthcare Security: Implementing Zero Trust Cybersecurity Policies

    By CereCore Media Coverage
    on Jun 14, 2023

    It is a known fact that the healthcare industry is cybersecurity attackers’ target of choice, but how can health systems best protect themselves and their sensitive data from malicious users?...

    How to Transition from MEDITECH Legacy EHR to Expanse

    How to Transition from MEDITECH Legacy EHR to Expanse

    , ,
    7 minute read
    By Bob Gronberg
    on Jun 9, 2023

    For the past 40 years, MEDITECH Magic has been a stable, cost-effective electronic health record solution for healthcare organizations. But, Magic is an aging technology that eventually will...

    Technical Debt and the Patient

    Technical Debt and the Patient

    , ,
    1 minute read
    By CereCore
    on Jun 5, 2023
    eBook excerpt

    CIO survey results imply that the presence of technical debt is pervasive in HIT, and where there's technical debt, there are cybersecurity considerations. What can a Healthcare IT...

    Good, Better, Best: 8 Questions to Challenge Your Network Management Strategy

    Good, Better, Best: 8 Questions to Challenge Your Network Management Strategy

    , ,
    6 minute read
    By Treece Efird
    on Jun 2, 2023

    A recent Healthcare IT News article discusses how hospitals want to invest in emerging technologies – all of which have implications to the network. In fact, the foundation of all digital information...

    Healthcare CIOs Talk: How to Navigate AI, Analytics, and Automation

    Healthcare CIOs Talk: How to Navigate AI, Analytics, and Automation

    ,
    3 minute read
    By Peyman Zand
    on May 26, 2023

    CereCore organized a cohort of healthcare CIOs representing different healthcare organizations to delve into the realm of AI, analytics and automation. As they explored the endless possibilities,...

    CereCore recognized as one of the Best Places to Work in Healthcare in 2023

    CereCore recognized as one of the Best Places to Work in Healthcare in 2023

    1 minute read
    By CereCore Media Coverage
    on May 26, 2023

    NASHVILLE, Tenn. - May 23, 2023 -CereCore®has been selected by Modern Healthcare as one of the 2023 Best Places to Work in Healthcare and has earned this workplace award for four consecutive years....

    2023 CHIME CIO Survey Results: Managed Services Opportunities?

    2023 CHIME CIO Survey Results: Managed Services Opportunities?

    ,
    5 minute read
    By CereCore
    on May 19, 2023

    Wondering what priorities and pressures other CIOs are facing? You may not be alone in trying to balance all of the must-dos. Take a look at the results from an online survey* of healthcare...

    CereCore Announces Healthcare Tech Job Openings for EHR Career Growth

    CereCore Announces Healthcare Tech Job Openings for EHR Career Growth

    ,
    2 minute read
    By CereCore Media Coverage
    on May 16, 2023

    CereCore plans to hire hundreds of clinical informatics experts in the U.S. for several multi-year MEDITECH Expanse implementation projects that will bring modern EHR software to clinical teams.

    Big Healthcare IT Transitions Deliver ROI and Physician Satisfaction

    Big Healthcare IT Transitions Deliver ROI and Physician Satisfaction

    By CereCore
    on May 12, 2023

    Everything we do in healthcare IT has a direct correlation to patient care, especially large IT investments like EMR implementations and day-to-day operations such as the IT help desk. On The...

    CereCore Names Peyman Zand, Chief Strategy Officer

    CereCore Names Peyman Zand, Chief Strategy Officer

    1 minute read
    By CereCore
    on May 12, 2023

    CereCore recently named Peyman Zand as the company’s chief strategy officer (CSO). As CSO, he will evolve strategic plans and business goals for continued domestic and international growth of...

    Creative Staffing Coordination for Budget Friendly Epic Implementations

    Creative Staffing Coordination for Budget Friendly Epic Implementations

    By CereCore
    on May 12, 2023

    A Support Staffing Budgeting Story 

    Talking about Nurses During Nurses Week 2023

    Talking about Nurses During Nurses Week 2023

    By CereCore Media Coverage
    on May 11, 2023

    Jennifer Fitisemanu (RN), consulting architect for Epic Services at CereCore, is a former nurse who reflects on how much data is available to nurses at the point of care because of technology’s...

    Maximizing the Value of Current EHR Systems and Patient Care Data

    Maximizing the Value of Current EHR Systems and Patient Care Data

    By CereCore Media Coverage
    on May 10, 2023

    American Hospital Association reports showed hospitals and health systems will continue to operate under resource and economic pressures in 2023.

    Healthcare NOW Radio recorded educational response...

    2023 CHIME CIO Survey Results Are In (Part 1)

    2023 CHIME CIO Survey Results Are In (Part 1)

    ,
    4 minute read
    By CereCore
    on May 5, 2023

    Results are in from an online survey* of healthcare executives, all CHIME (College of Healthcare Information Management Executives) members, sponsored by CereCore in March 2023 on the topic of IT...

    A Multi-Disciplinary MEDITECH Transformation

    A Multi-Disciplinary MEDITECH Transformation

    By CereCore
    on Apr 28, 2023

    A MEDITECH Staffing Story

    Facility and Technology Renovation: Implementing at a Like New HospitalA Multi-Disciplinary MEDITECH Transformation

    The Client

    Texas’ second largest private employer, a...

    A Clinical Service Desk for Epic Users: Emphasis on Clinical

    A Clinical Service Desk for Epic Users: Emphasis on Clinical

    , , ,
    7 minute read
    By Chris Wickersham, Stephanie Murray
    on Apr 28, 2023

    Not all Epic clinical service desks are created the same. At CereCore, our Epic help desk is focused on providing well-informed Level 1 agents backed by experts with decades of clinical expertise....

    Modernizing IT Infrastructure: New Digital Health Most Wired Report Released

    Modernizing IT Infrastructure: New Digital Health Most Wired Report Released

    ,
    2 minute read
    By CereCore Media Coverage
    on Apr 21, 2023

    The Digital Health Most Wired (DHMW) program of the College of Healthcare Information Management Executives (CHIME) recently released an Infrastructure focused report: Digital Health Most Wired...

    Opportunities Abound in the Fight Against EHR Staffing Shortages

    Opportunities Abound in the Fight Against EHR Staffing Shortages

    ,
    4 minute read
    By Doreen DeGroff
    on Apr 21, 2023

    As an IT hiring manager, finding the right resource with the right skills, knowledge and culture fit can be a herculean task. In the fast-changing healthcare IT space, finding individuals who have...

    A Physician’s Perspective: Bridging the EHR, Healthcare IT, and the PAC (Physician Advisory Committee)

    A Physician’s Perspective: Bridging the EHR, Healthcare IT, and the PAC (Physician Advisory Committee)

    By CereCore
    on Apr 14, 2023

    Step into the shoes of L. Austin Fredrickson, MD, an internal medicine physician at Salem Regional Medical Center whose outpatient practice recently navigated an EMR transition to MEDITECH Expanse. 

    Surprising Perspectives from ViVE2023

    Surprising Perspectives from ViVE2023

    By CereCore Media Coverage
    on Apr 14, 2023

    Peyman Zand, chief strategy officer, shares perspective on healthcare IT in the U.S. and the U.K. in this video interview at the conference. Regardless of location, health systems today are focused...

    US firm CereCore brings its EMR implementation expertise to the UK

    US firm CereCore brings its EMR implementation expertise to the UK

    ,
    2 minute read
    By CereCore Media Coverage
    on Apr 13, 2023

    CereCore is pleased to participate as a sponsor of Digital Health in the UK. Jon Hoeksma, editor and CEO of Digital Health, interviewed Curtis Watkins, President and CEO of CereCore, to learn more...

    4 Practical Ways to Keep Healthcare IT Projects on Track and Advance Healthcare

    4 Practical Ways to Keep Healthcare IT Projects on Track and Advance Healthcare

    By CereCore Media Coverage
    on Apr 12, 2023

    Angie Bates, program director at CereCore, shares lessons she has learned from her 15+ years of working in healthcare technology and project management. Angie recounts a conversation she will never...

    Can a Good Network Management Partnership Give your Healthcare IT Organization New Focus?

    Can a Good Network Management Partnership Give your Healthcare IT Organization New Focus?

    , ,
    3 minute read
    By Treece Efird
    on Apr 7, 2023

    The foundation of all electronic communications in healthcare is a robust and dependable data network. It is the fundamental requirement for electronic medical records, imaging, scheduling, billing,...

    What Are They Saying About ViVE 2023?

    What Are They Saying About ViVE 2023?

    By CereCore Media Coverage
    on Apr 7, 2023

    Peyman Zand, chief strategy officer, shares his perspective on how vital the modern CIO has become to helping healthcare organizations navigate emerging technologies to provide better care and...

    Big and Small Ways Healthcare IT Can Address Technical Debt

    Big and Small Ways Healthcare IT Can Address Technical Debt

    , ,
    3 minute read
    By Doreen DeGroff
    on Mar 31, 2023

    The term technical debt, while not new, has recently been clarified and defined by McKinsey as the “off-balance-sheet accumulation of all the technology work a company needs to do in the future.”...

    Award Winning IT Staffing Firm Expands Services in Dallas-Fort Worth

    Award Winning IT Staffing Firm Expands Services in Dallas-Fort Worth

    ,
    1 minute read
    By CereCore Media Coverage
    on Mar 21, 2023

    NASHVILLE, Tenn. – March 21, 2023 – CereCore® today announced expansion of their specialized (IT) staffing services in the Dallas-Fort Worth market to further support the region with skilled...

    IT Network Services
    More Than a Silent Epidemic: Lack of Health Literacy is Blocking Patient Access

    More Than a Silent Epidemic: Lack of Health Literacy is Blocking Patient Access

    By CereCore Media Coverage
    on Mar 20, 2023

    Health literacy has been a pain point in healthcare since the beginning of the 21st century. And the issue has intensified for physician practices, hospitals, and patients due to the COVID-19...

    Bottom Line: Cost Savings Is Why MEDITECH EHR and AP Automation Make Sense

    Bottom Line: Cost Savings Is Why MEDITECH EHR and AP Automation Make Sense

    , ,
    3 minute read
    By Lisa Lambrecht
    on Mar 17, 2023

    Automation in healthcare IT has taken processes and workflows in financial departments by storm and it continues to be an operational area ripe with opportunity. When I began my healthcare career as...

    Fast Tracking Epic Integration for a New Pediatric Facility

    Fast Tracking Epic Integration for a New Pediatric Facility

    By CereCore
    on Mar 14, 2023

    An Epic Implementation Story: Fast Tracking Epic Integration for a New Pediatric Facility

    Staffing Services
    5 Indicators your HIT Staffing Partner is a Good One

    5 Indicators your HIT Staffing Partner is a Good One

    ,
    4 minute read
    By Anthony Angelo
    on Mar 10, 2023

    If you know much about the demand for healthcare information technology (HIT) talent, then you know there’s not enough of it to go around. Healthcare organizations everywhere are trying to locate and...

    Epic Go-Live Planning: Keys to Successful HOD Implementation

    Epic Go-Live Planning: Keys to Successful HOD Implementation

    , ,
    4 minute read
    By Kerry Barker, RN BSN
    on Mar 3, 2023

    Hospital Outpatient Departments (HODs) are often a pain point in an otherwise excellent EHR go-live. They all seem to have unique workflows. Each department may have a different way that they like to...

    Building a Unified EHR with MEDITECH Expanse: A Look Back at Key Decisions

    Building a Unified EHR with MEDITECH Expanse: A Look Back at Key Decisions

    , , ,
    2 minute read
    By CereCore
    on Feb 24, 2023

    One of the first steps Memorial Healthcare in Owosso, MI took when they were deciding to unify their EHR with MEDITECH Expanse was to closely examine integrations, workflows, and day-to-day...

    Top of Mind Questions: Managed Services, Staffing, and Technology Investments

    Top of Mind Questions: Managed Services, Staffing, and Technology Investments

    By Joel St. Francis
    on Feb 17, 2023

    Topics of concern for many in the healthcare IT industry revolve around continuing to achieve operational efficiencies and technology innovation even when budgets and staffing pressures just won’t...

    Health IT Innovation: Opportunities to Protect your Health System in a Volatile Economy

    Health IT Innovation: Opportunities to Protect your Health System in a Volatile Economy

    ,
    2 minute read
    By Peyman Zand
    on Feb 10, 2023

    The squeeze of inflation is being felt globally from the grocery store to the gas pump causing many individuals to tighten their budgets and brace themselves for a possible recession. Health systems...

    Sese Bennett Shares How Hospitals Can Be Best Prepared for Cybersecurity Breach

    Sese Bennett Shares How Hospitals Can Be Best Prepared for Cybersecurity Breach

    By CereCore Media Coverage
    on Feb 3, 2023

    Over the holidays, a cybersecurity breach at a New Jersey hospital forced the healthcare facility to turn away emergency department visitors and suspend outpatient services. This type of debilitating...

    Podcast: Scaling IT for Growth and Why Managed Services Makes Sense

    Podcast: Scaling IT for Growth and Why Managed Services Makes Sense

    By CereCore
    on Jan 27, 2023

    The constant demand for innovation and growth plus mounting economic pressures push today’s CIO to stay focused on ways to build a high performing IT team and strong relationships with stakeholders...

    Celebrating Our Healthcare Heritage: 2022 CereCore Employee Awards
    2023 Predictions Final Thoughts

    2023 Predictions Final Thoughts

    By CereCore Media Coverage
    on Jan 9, 2023

    CEO Curtis Watkins and Peyman Zand, chief strategy officer, provided some thoughts about areas of opportunity for healthcare IT leaders and healthcare systems to consider going into 2023. Watkins...

    The Secret to One Hospital's $115k Savings in EHR Build Costs

    The Secret to One Hospital's $115k Savings in EHR Build Costs

    , ,
    2 minute read
    By Bob Gronberg
    on Jan 6, 2023

    After wrapping up a recent MEDITECH Expanse project in which our team used automation tools and processes, we did some analysis on the overall cost savings —we saved the healthcare organization over...

    The Buyer's Guide to MEDITECH Hosting

    The Buyer's Guide to MEDITECH Hosting

    , ,
    2 minute read
    By CereCore
    on Jan 2, 2023
    eBook excerpt

    Benefits of Hosting

    Outsourcing any aspect of an operational-critical application can be daunting, but many organizations have found that the benefits outweigh the risks. So why is...

    ICYMI: 10 Clinician-Focused Blogs to Help You Get the Most Out of Healthcare IT

    ICYMI: 10 Clinician-Focused Blogs to Help You Get the Most Out of Healthcare IT

    ,
    2 minute read
    By CereCore
    on Dec 30, 2022

    Here’s a look back at our most popular blogs from the year. From EHR implementation and optimization topics to recent survey findings from healthcare CIOs and CFOs on the industry’s top challenges,...

    Epic Go-Live Planning: 4 Steps for Successful At-the-Elbow Support

    Epic Go-Live Planning: 4 Steps for Successful At-the-Elbow Support

    ,
    3 minute read
    By Kerry Barker, RN BSN
    on Dec 16, 2022

    Ever been frustrated with the computerized voice when trying to get help? Some troubleshooting situations are best handled person to person. This is especially true for busy healthcare teams going...

    CereCore® Expands Healthcare Technology Services into the UK

    CereCore® Expands Healthcare Technology Services into the UK

    1 minute read
    By CereCore Media Coverage
    on Dec 9, 2022

    CereCore® is hiring EPR, technical and staffing expertise to work with healthcare organizations in the UK and other international locations in order to move patient record digitalisation forward. 

    2023 Healthcare Technology Industry Trends: Top Challenges for CIOs

    2023 Healthcare Technology Industry Trends: Top Challenges for CIOs

    , ,
    5 minute read
    By Peyman Zand
    on Dec 2, 2022

    The healthcare industry began to breathe again in early 2022. As the environment became more stable, IT investments increased and organizations further integrated telemedicine into the care delivery...

    CereCore® wins ClearlyRated’s 2022 Best of Staffing Client and Talent Awards for Service Excellence

    CereCore® wins ClearlyRated’s 2022 Best of Staffing Client and Talent Awards for Service Excellence

    ,
    2 minute read
    By CereCore Media Coverage
    on Nov 29, 2022

    Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.

    Why Managed Services Helps Organizations Move Forward, Fast — From the CEO’s Perspective

    Why Managed Services Helps Organizations Move Forward, Fast — From the CEO’s Perspective

    ,
    1 minute read
    By CereCore Media Coverage
    on Nov 18, 2022

    In a recent article in MedCity News, Curtis Watkins, president and CEO of CereCore, talks about why managed services can give healthcare IT leaders peace of mind and the bandwidth they need to focus...

    IT Service Management and Work Life Balance: Why IT Teams Need Both Automation and Trust

    IT Service Management and Work Life Balance: Why IT Teams Need Both Automation and Trust

    ,
    4 minute read
    By Scott Tuck
    on Nov 11, 2022

    Expertise. Empathy. Automation. Availability 24x7. Composure under pressure. Collaboration. The list could go on when describing the ingredients needed when implementing an IT service management...

    4 EHR Implementation Budget Busters and How to Prevent Them

    4 EHR Implementation Budget Busters and How to Prevent Them

    , ,
    6 minute read
    By Bob Gronberg
    on Nov 4, 2022

    EHR implementations are a huge investment. And for many healthcare IT teams, this type of project may be a once in a career type of experience. I have spent more than 30 years of my career helping...

    Achieving Epic Gold Star Levels: The Journey from an Analyst’s Perspective

    Achieving Epic Gold Star Levels: The Journey from an Analyst’s Perspective

    ,
    3 minute read
    By Julie Lamasters
    on Oct 28, 2022

    The Epic Gold Stars program is a 10-level program to encourage continuous improvement of clinical and financial outcomes, and it outlines specific features for healthcare organizations to focus on...

    A Ransomware Readiness Checklist: Ways to Amp Up Detection and Response Plans

    A Ransomware Readiness Checklist: Ways to Amp Up Detection and Response Plans

    ,
    3 minute read
    By Jeff Bell
    on Oct 21, 2022

    Ransomware threats and other forms of cybercrime are a top of mind business risk for healthcare and security leaders. While the Covid-19 pandemic drove substantial innovation and improvements in...

    MEDITECH Expanse Implementation: Use Automation to Win the Battle Against Time

    MEDITECH Expanse Implementation: Use Automation to Win the Battle Against Time

    ,
    3 minute read
    By Bob Gronberg
    on Oct 14, 2022

    Let’s face it, large scale EHR projects are resource intensive events. If properly staffed and planned, they reach deep into operational and IT areas for talent. Successfully structured projects...

    How a New Structure in the C-suite can Drive Innovation

    How a New Structure in the C-suite can Drive Innovation

    By CereCore Media Coverage
    on Oct 12, 2022

    Listen as Peyman Zand, Chief Strategy Officer at CereCore, talks with HFMA editor Erika Grotto about how the role of the CFO is evolving and how interactions between C-suite leaders have changed over...

    HFMA Poll: CFO and CIO Synergy is Crucial to Successful Initiatives

    HFMA Poll: CFO and CIO Synergy is Crucial to Successful Initiatives

    , ,
    2 minute read
    By CereCore
    on Oct 7, 2022

    CereCore teamed up with HFMA to sponsor a survey uncovering collaboration disparities between the finance and IT department within healthcare organizations. The survey focused on IT decisions and the...

    Bridge The Health Literacy Gap for Your Patients With These Top Tips

    Bridge The Health Literacy Gap for Your Patients With These Top Tips

    By CereCore Media Coverage
    on Sep 29, 2022

    Doreen DeGroff is passionate about the topic of health literacy and shares her expertise and perspective in this HIT Consultant article. She provides background and research on the overarching issue...

    Healthcare IT Service Desk: How to Improve Work Life Balance and Satisfaction

    Healthcare IT Service Desk: How to Improve Work Life Balance and Satisfaction

    ,
    4 minute read
    By Chris Wickersham
    on Sep 23, 2022

    Work life balance for those who manage and operate a 24-hour, seven days a week, 365 days a year healthcare IT service desk can seem elusive and almost impossible. Help desk IT staff can find...

    CereCore® and BridgeHead Collaborate to Support Interoperability of Healthcare Data

    CereCore® and BridgeHead Collaborate to Support Interoperability of Healthcare Data

    2 minute read
    By CereCore Media Coverage
    on Sep 16, 2022

    Woburn, Massachusetts/PRNewswire/ BridgeHead Software, the Healthcare Data Management company, today announced a strategic partnership with leading healthcare IT services provider, CereCore®. The...

    Epic Transition and Go-Live Planning: Cutover Essentials

    Epic Transition and Go-Live Planning: Cutover Essentials

    ,
    3 minute read
    By Kerry Barker, RN BSN
    on Sep 9, 2022

    I have consulted with several healthcare organizations as they navigate big changes: transitioning from one EHR platform to another, merging or partnering with other hospitals to expand their health...

    MEDITECH Expanse Ambulatory: Move Your Organization Closer to a Single EHR

    MEDITECH Expanse Ambulatory: Move Your Organization Closer to a Single EHR

    , ,
    2 minute read
    By CereCore
    on Sep 5, 2022
    eBook excerpt
    The Goal

    BENEFITS

    Improve patient experience

    The Expanse Patient Portal works concurrently with the Expanse Ambulatory platform and allows patients access to review and manage their...

    ICYMI: IT Service Desk Performance Resources for Continuous Improvement

    ICYMI: IT Service Desk Performance Resources for Continuous Improvement

    ,
    2 minute read
    By CereCore
    on Sep 2, 2022

    In healthcare, IT support is a critical job that doesn’t sleep or take off for the holiday. Is your organization happy with the level of IT support they receive? How’s the reputation of your IT...

    Optimize Orders in MEDITECH Now to Save Providers Time Later

    Optimize Orders in MEDITECH Now to Save Providers Time Later

    , ,
    2 minute read
    By Dee Rentmeister
    on Aug 26, 2022

    When was the last time your facility reviewed the MEDITECH procedure build? Has it been since the original implementation or build? Is your operational philosophy, “If it isn’t broken, don’t fix it,"...

    MEDITECH Expanse: Why Clinicians Will Love It

    MEDITECH Expanse: Why Clinicians Will Love It

    ,
    4 minute read
    By Doreen DeGroff
    on Aug 19, 2022

    We have definitely become a society that loves to have the latest and greatest. I can remember the Christmas my grandparents got us the newest video game — Atari. My brother, sisters and I would play...

    EHR Hosting and Backup: Budgeting and Planning Tips that Avoid Surprise Costs

    EHR Hosting and Backup: Budgeting and Planning Tips that Avoid Surprise Costs

    , ,
    4 minute read
    By Clay Posey
    on Aug 12, 2022

    Whether your healthcare organization is tackling a digital transformation agenda, considering an EHR upgrade or rip and replace, or navigating merger and acquisition activities, decisions around IT...

    Managed Services vs. Staffing Decision Guide

    Managed Services vs. Staffing Decision Guide

    By CereCore
    on Aug 8, 2022
    eBook excerpt

    Members of the CereCore CIO Cohort shared their advice on successfully applying managed services within their organizations.

    Is Outsourcing an Answer to Financial Pressures Post-Pandemic?

    Is Outsourcing an Answer to Financial Pressures Post-Pandemic?

    , ,
    4 minute read
    By Peyman Zand
    on Jul 29, 2022

    An interesting thing happened as the pandemic began to fade. The optimism of going back to the normal routine, which excited most leaders, quickly faded in several ways. 

    Getting Provider Billing Right: EHR Workflow and Optimization Tips

    Getting Provider Billing Right: EHR Workflow and Optimization Tips

    , , ,
    4 minute read
    By Dawn Osborn, MHS, RHIA, CPC, MT
    on Jul 22, 2022

    Assuring that the correct provider charges are billed can be extremely challenging - despite last year’s updates to the Evaluation and Management coding criteria. Recent studies indicate that the...

    Oncology Integrations in MEDITECH Ambulatory: 7 Focus Areas for Team Collaboration

    Oncology Integrations in MEDITECH Ambulatory: 7 Focus Areas for Team Collaboration

    , ,
    3 minute read
    By Sarah Smith, CPhT
    on Jul 8, 2022

    MEDITECH Expanse gives sites the ability to take advantage of the new updated version of the Oncology application. This essentially new version further integrates the application with MEDITECH’s...

    Healthcare Literacy and the Patient Portal: Explore Hands-On Video Resources to Increase User Confidence (Part 2)

    Healthcare Literacy and the Patient Portal: Explore Hands-On Video Resources to Increase User Confidence (Part 2)

    , ,
    3 minute read
    By Doreen DeGroff
    on Jul 1, 2022

    According to The National Assessment of Adult Health Literacy report, only 12% of Americans have proficient health literacy skills. Adults who lack such skills may struggle to understand instructions...

    Evolving Patient Portals, Remote Workforce Challenges and Tech at the Bedside

    Evolving Patient Portals, Remote Workforce Challenges and Tech at the Bedside

    By CereCore Media Coverage
    on Jun 29, 2022

    In this interview with Healthcare IT News, Kerry Barker, RN, manager, Epic services, discussed what’s changed over the past few years when it comes to healthcare technology like telemedicine and...

    Epic Hyperdrive: How You Can Prepare for the Transition

    Epic Hyperdrive: How You Can Prepare for the Transition

    ,
    2 minute read
    By Tabitha Lonardelli
    on Jun 17, 2022

    Have you started preparing for the transition from Epic Hyperspace to Epic Hyperdrive? As you begin your journey, you may be wondering how you should begin, who should be involved, which vendors are...

    A Healthcare IT Consultant Story: Why You Need a Guide

    A Healthcare IT Consultant Story: Why You Need a Guide

    , ,
    2 minute read
    By Bob Gronberg
    on Jun 10, 2022

    The fly fishing consultant

    Health Literacy and the Patient Portal: Start Assessing Your Community and Facility

    Health Literacy and the Patient Portal: Start Assessing Your Community and Facility

    , ,
    4 minute read
    By Doreen DeGroff
    on Jun 3, 2022

    I got a new phone a week ago, and I feel pretty special because it’s one of the “new flip phones”. Of course, that also makes me laugh because I owned one of the original flip phones way back when....

    IT Managed Services in Healthcare: CereCore® CIO Cohort Perspectives

    IT Managed Services in Healthcare: CereCore® CIO Cohort Perspectives

    ,
    5 minute read
    By Peyman Zand
    on May 27, 2022

    In recent years, IT managed services in the healthcare industry has seen an uptick in interest and activity given staffing shortages and heighted focus on digital transformation. What should a CIO or...

    CereCore® Recognized as One of the Best Places to Work in Healthcare in 2022

    CereCore® Recognized as One of the Best Places to Work in Healthcare in 2022

    1 minute read
    By CereCore Media Coverage
    on May 26, 2022

    Chicago, IL – For the third consecutive year, CereCore® has been selected by Modern Healthcare as one of the 2022 Best Places to Work in Healthcare. The complete list of this year’s winners, in...

    CereCore® Wins Silver Stevie Award® for Achievement in Customer Satisfaction

    CereCore® Wins Silver Stevie Award® for Achievement in Customer Satisfaction

    ,
    2 minute read
    By CereCore Media Coverage
    on May 20, 2022

    CereCore® was named the winner of a Silver Stevie® Award in the Achievement in Customer Satisfaction category in The 20th Annual American Business Awards®.

    Healthcare M&A: Why Clinical Operational Readiness Matters

    Healthcare M&A: Why Clinical Operational Readiness Matters

    , ,
    3 minute read
    By Kerry Barker, RN BSN
    on May 13, 2022

    The number of mergers and acquisitions in healthcare has been increasing. M&A activities almost always involve changes in technology, EMRs, and/or workflows. Are there implications to clinical...

    Nurses Are Vital to Maintaining Healthcare Cybersecurity

    Nurses Are Vital to Maintaining Healthcare Cybersecurity

    By CereCore Media Coverage
    on May 12, 2022

    Kerry Barker, a former nurse and manager of Epic Services at CereCore, shares her perspective on why nursing should always be included in planning for cybersecurity approaches. She explains that...

    CereCore® Joins ServiceNow Partner Programs

    CereCore® Joins ServiceNow Partner Programs

    ,
    1 minute read
    By CereCore Media Coverage
    on May 6, 2022

    CereCore® has joined the ServiceNow Partner and Service Provider Partner Programs.

    MEDITECH Expanse: Customizable Features that Improve Clinician Satisfaction

    MEDITECH Expanse: Customizable Features that Improve Clinician Satisfaction

    , ,
    3 minute read
    By Devon Dow, BSN, RN
    on May 6, 2022

    MEDITECH Expanse is packed with functionality to help your hospital improve its efficiency. You have likely heard that Expanse has new, improved features. Let’s explore several Expanse features that...

    2022 CHIME CIO Survey Results Are In

    2022 CHIME CIO Survey Results Are In

    By CereCore
    on Apr 8, 2022

    What are the most critical IT initiatives for CIOs and health systems in 2022? What strategies are CIOs considering to solve their biggest challenges? See how CIOs responded to these and other...

    MEDITECH Expanse: Bringing Ambulatory and Acute Under One EHR

    MEDITECH Expanse: Bringing Ambulatory and Acute Under One EHR

    , ,
    3 minute read
    By Samantha McInnis
    on Apr 1, 2022

    MEDITECH’s Expanse Ambulatory platform provides an opportunity for healthcare organizations to unite their ambulatory practices and the acute care system within a single electronic health record....

    5 Qualities That Add Value to a Managed IT Services Partner

    5 Qualities That Add Value to a Managed IT Services Partner

    , ,
    5 minute read
    By Phil Sobol
    on Mar 25, 2022

    Guardian of patient data. Steward of IT budgets. Advocate for care teams. Liaison between technology and healthcare operations. You wear all of these hats and more as a healthcare IT leader. Juggling...

    Four Ways to Support Patient Safety Through Healthcare Technology and Communication

    Four Ways to Support Patient Safety Through Healthcare Technology and Communication

    , , , ,
    3 minute read
    By CereCore
    on Mar 18, 2022

    Making sure the right clinical staff receive test results on time, documenting medication information, taking advantage of alerts and alarms – here are just a few examples of communications...

    EHR Change Management Tips That Help Overcome Reluctance

    EHR Change Management Tips That Help Overcome Reluctance

    , ,
    5 minute read
    By Kristin Cox
    on Mar 11, 2022

    The reasons for implementing changes to your EHR can vary from the need for new workflows, improving existing workflows and processes, regulatory requirements, or introducing new technology. So how...

    Healthcare IT Service Desk: Automation Strategies

    Healthcare IT Service Desk: Automation Strategies

    ,
    4 minute read
    By Chris Wickersham
    on Mar 4, 2022

    If our culture is learning how to interact with virtual assistants at home, how does this shape the future for delivering IT assistance to hospital employees and patients? What might the IT help desk...

    Healthcare IT Service Desk: Driving Beyond Customer Satisfaction

    Healthcare IT Service Desk: Driving Beyond Customer Satisfaction

    ,
    5 minute read
    By Chris Wickersham
    on Feb 25, 2022

    Research on customer experience from the Service Desk Institute (SDI) supports what most of us already know – “Customer satisfaction is the most significant indicator of success on the service desk.” 

    The Doctor Will See You Now: Why Patient Experience Matters

    The Doctor Will See You Now: Why Patient Experience Matters

    ,
    4 minute read
    By Peyman Zand
    on Feb 10, 2022

    We all want to put patients first, but the reality of our pandemic world and current restraints (i.e., financial, staffing, inflation, etc.) doesn’t always make this easy to do. While digital patient...

    Automated Tools Save Staff Time in MEDITECH Expanse Patient Accounting Desktop (PAD)

    Automated Tools Save Staff Time in MEDITECH Expanse Patient Accounting Desktop (PAD)

    ,
    2 minute read
    By Vicki Munro, MA
    on Feb 4, 2022

    Are you maximizing the arsenal of tools in the Patient Accounting Desktop (PAD) in MEDITECH Expanse? Does your staff print lists and follow up with aged accounts from hard copy reports? Are you...

    The Power of Diligence on Data Privacy

    The Power of Diligence on Data Privacy

    , ,
    2 minute read
    By Josh Dunaway
    on Jan 28, 2022

    Data breaches, stolen identities, and fraudulent charges are a fact of life in our modern age. However, for healthcare organizations, protecting patient data is only the beginning. Additional...

    Epic Rover® App: Practical Ways to Help Clinicians On-The-Go

    Epic Rover® App: Practical Ways to Help Clinicians On-The-Go

    , ,
    2 minute read
    By Kerry Barker, RN BSN
    on Jan 21, 2022

    Most organizations are investigating ways to help their clinicians spend more time at the bedside yet still document and gather needed information. However, workstations are not always conveniently...

    MEDITECH Dictionary Cleanup for Clinicians (and IT)

    MEDITECH Dictionary Cleanup for Clinicians (and IT)

    , ,
    4 minute read
    By Amanda Lane, CPhT
    on Jan 21, 2022

    “Spring Cleaning”— some of us love it, some of us hate it, but we all know that periodically taking the time to clean will benefit you and those around you in the future. The same applies to your...

    2021 CereCore® Awards Recognize Mission Motivated Employees

    2021 CereCore® Awards Recognize Mission Motivated Employees

    ,
    1 minute read
    By CereCore
    on Jan 14, 2022

    During a virtual company-wide celebration, CEO and President Curtis Watkins honored CereCore employees who have made a significant difference in the way we serve clients with excellence and embody...

    CereCore® Recognized Again as MEDITECH READY-Certified Partner

    CereCore® Recognized Again as MEDITECH READY-Certified Partner

    ,
    1 minute read
    By CereCore
    on Jan 7, 2022

    CereCore continues its long-standing history as a MEDITECH READY-Certified implementation and 5-star hosting partner, a designation the company has held since January 2015 during the early days of...

    Healthcare Industry Trends 2022

    Healthcare Industry Trends 2022

    , ,
    4 minute read
    By Peyman Zand
    on Jan 7, 2022

    2020 and 2021 events pushed the healthcare industry into uncharted territories of digital transformation at an unexpected and often uncomfortably rapid pace for many providers. And this was the...

    CIOs: What’s Trending in Healthcare IT and Leadership?
    Behind the IT Support Desk: Why It Matters For Your Patients

    Behind the IT Support Desk: Why It Matters For Your Patients

    ,
    2 minute read
    By CereCore Media Coverage
    on Dec 17, 2021

    A positive customer service experience can turn a doubter into a believer almost instantly, while a negative one can do the opposite. We see this in our world almost daily, most notably with...

    ICYMI: Most Read Posts for Epic EHR Optimization
    From EHR to Health IT Operations: 10 Ways to Lower Costs and Save Time

    From EHR to Health IT Operations: 10 Ways to Lower Costs and Save Time

    , , ,
    4 minute read
    By CereCore
    on Dec 3, 2021

    Looking to streamline healthcare IT operations or costsNeed tried and true tactics to save time for clinicians and IT teamsAs you develop strategic plans to support patient engagement, improve...

    The Path to MEDITECH Expanse: Where Should You Begin?

    The Path to MEDITECH Expanse: Where Should You Begin?

    , ,
    3 minute read
    By Bob Gronberg
    on Nov 22, 2021

    MEDITECH Expanse is the most recent version of the MEDITECH electronic health record system. The path to MEDITECH Expanse is a significant transition. So where should you begin? Let’s dive into...

    7 Cybersecurity Safeguards to Mitigate Ransomware Risks

    7 Cybersecurity Safeguards to Mitigate Ransomware Risks

    ,
    4 minute read
    By Jeff Bell
    on Nov 17, 2021

    As we reach the end of the year, it’s good to reflect on the past year and develop plans for the next. For healthcare information technology and security leaders, this year has turned out to be all...

    IT Leadership: The Human Side of Disruption

    IT Leadership: The Human Side of Disruption

    ,
    3 minute read
    By Stephanie Murray
    on Nov 8, 2021

    Disruption. We’ve all heard the term. It’s been applied broadly and specifically, but regardless of the breadth or source, disruption has a significant (although oftentimes unacknowledged) effect on...

    Power in the Portals: How to Get Patients at the Center of Care

    Power in the Portals: How to Get Patients at the Center of Care

    ,
    2 minute read
    By CereCore Media Coverage
    on Oct 28, 2021

    Cued by the pandemic, more patients than ever use EHR patient portals. If recent findings from Coherent Market Insights (CMI) are any indication, the global patient portal software market is expected...

    Why Healthcare CIOs Need Managed IT Services

    Why Healthcare CIOs Need Managed IT Services

    , ,
    4 minute read
    By Peyman Zand
    on Oct 25, 2021

    Achieving greater efficiency in day-to-day operations has a ripple effect across a health system — from reducing the cost of healthcare delivery to improving clinician experience as well as resulting...

    Alert Fatigue: A Story from the Patient’s Perspective

    Alert Fatigue: A Story from the Patient’s Perspective

    ,
    4 minute read
    By Jared Talbot, BSN, MSN, RN
    on Oct 15, 2021

    From the outside, Sarah seems like an ordinary mother of two, but that is far from true. Through her seemingly ordinary life, Sarah achieves extraordinary things. She earned her master’s degree in...

    The Path to MEDITECH Expanse: Why Your Organization Needs a Single EHR

    The Path to MEDITECH Expanse: Why Your Organization Needs a Single EHR

    , ,
    1 minute read
    By CereCore
    on Oct 4, 2021
    eBook excerpt
    Benefits of a Single EHR Solution

    Five Compelling Reasons Your Organization Needs One EHR

    Digital Transformation Starts with Data

    Digital Transformation Starts with Data

    ,
    3 minute read
    By Peyman Zand
    on Oct 1, 2021

    Healthcare systems are inundated with data coming from a variety of sources – legacy systems, new applications, third-party clinical applications bolted on from acquisitions and more. A solid...

    Getting Electronic Medical Record Data Right: How Small Changes are Big Wins

    Getting Electronic Medical Record Data Right: How Small Changes are Big Wins

    ,
    2 minute read
    By Jennifer Fitisemanu, RN, BSN
    on Sep 24, 2021

    Historically, a patient’s electronic medical record was a way for the healthcare team to keep an account of the patient’s care. Over time, the record has become integral to sharing information with...

    5 Ways to Use Epic Flowsheet SmartForms™ to Capture Regulatory Data

    5 Ways to Use Epic Flowsheet SmartForms™ to Capture Regulatory Data

    ,
    2 minute read
    By Kerry Barker, RN BSN
    on Sep 20, 2021

    How successful are you capturing regulatory data in Epic® via clinical documentation workflows?

    CereCore® Ranked in the Top Ten Best Places to Work in 2021

    CereCore® Ranked in the Top Ten Best Places to Work in 2021

    ,
    1 minute read
    By CereCore
    on Sep 17, 2021

    CereCore®has been ranked No. 9 among healthcare suppliers in Modern Healthcare’s 2021 Best Places to Work award program. The complete list of this year’s winner rankings is available at...

    5 Stars for 5 Years: CereCore® Receives Best Practice Rating for MEDITECH Hosting

    5 Stars for 5 Years: CereCore® Receives Best Practice Rating for MEDITECH Hosting

    , ,
    1 minute read
    By CereCore
    on Sep 17, 2021

    CereCore is proud to be recognized by Securance Consulting as a Best Practice MEDITECH Infrastructure as a Service (IaaS) provider for more than five years running.

    3 Problem Areas an IT Asset Inventory can Uncover in Healthcare Facilities

    3 Problem Areas an IT Asset Inventory can Uncover in Healthcare Facilities

    ,
    3 minute read
    By Phil Sobol
    on Sep 3, 2021

    In early 2021, results from an online survey* of healthcare leaders who are College of Healthcare Information Management Executives (CHIME) members indicated that areas of greatest opportunity for...

    CereCore® Wins ClearlyRated’s 2021 Best of Staffing Client and Talent Awards for Service Excellence

    CereCore® Wins ClearlyRated’s 2021 Best of Staffing Client and Talent Awards for Service Excellence

    ,
    2 minute read
    By CereCore Media Coverage
    on Aug 24, 2021

    Fewer than two percent of all staffing agencies in the U.S. and Canada earn the Best of Staffing designation.

    NASHVILLE, Tenn. – Aug. 24, 2021 –  CereCore®, a leading healthcare IT services firm,...

    CIOs: Is Now the Time to Implement MEDITECH Expanse?

    CIOs: Is Now the Time to Implement MEDITECH Expanse?

    ,
    4 minute read
    By CereCore
    on Aug 13, 2021

    MEDITECH Expanse is the current and most recent version of the MEDITECH electronic health record(EHR) or health information system (HIS)By far the most advanced,comprehensive suite of integrated...

    3 Practical Principles for Managing Data from Different EMRs

    3 Practical Principles for Managing Data from Different EMRs

    , , ,
    3 minute read
    By Stephanie Murray
    on Aug 6, 2021

    Many health systems have one main EMR used as the source of truth for patient data. However, in today’s merger and acquisition environment, organizations must be prepared to combine data from...

    MEDITECH Expanse Registration Worklists: A Quick Win for EHR Optimization and Revenue Cycle

    MEDITECH Expanse Registration Worklists: A Quick Win for EHR Optimization and Revenue Cycle

    ,
    2 minute read
    By John Walsh
    on Jul 23, 2021

    Is your facility having issues pulling registration data from MEDITECH Expanse? Are registrars entering data incorrectly and you need more insight into the errors? Are bills being delayed,...

    CereCore® Welcomes Michael Gagnon, its first Enterprise Fellow

    CereCore® Welcomes Michael Gagnon, its first Enterprise Fellow

    1 minute read
    By CereCore
    on Jul 7, 2021

    CereCore® recently welcomed Michael Gagnon who joined the team as the company’s first Enterprise Fellow. As Enterprise Fellow, Michael will not only provide technical direction and guidance in the...

    Perspectives from CIOs: Results from Online 2021 IT Priorities Survey

    Perspectives from CIOs: Results from Online 2021 IT Priorities Survey

    ,
    2 minute read
    By CereCore
    on Jul 2, 2021

    What’s changed for healthcare technology leaders recently? What pain points are keeping CIOs up at night? What hinders day-to-day operations the most?

    MEDITECH Rules and Worklists
    Leading Through Change in Healthcare Technology Management

    Leading Through Change in Healthcare Technology Management

    ,
    3 minute read
    By Stephanie Murray
    on Jun 18, 2021

    In life and in the workplace, change is something we have learned to expect. Thousands of books and blogs have been written about ways to set expectations, minimize the stress, adapt, and embrace the...

    Epic Hyperspace Printing Tips that Reduce Cost and Maintenance

    Epic Hyperspace Printing Tips that Reduce Cost and Maintenance

    ,
    2 minute read
    By Kerry Barker, RN BSN
    on Jun 4, 2021

    Save time and money by setting up Epic Hyperspace Local Printing/Virtual Local Printing (HLP/VLP)

    Want to save time and money at your Epic facility? How you set up your printers is a way to help...

    Health System CIO Priorities: 2021 Survey
    The Truth About Advanced Analytics: What Healthcare Leaders Need to Know

    The Truth About Advanced Analytics: What Healthcare Leaders Need to Know

    ,
    1 minute read
    By CereCore Media Coverage
    on May 21, 2021

    How ready are healthcare leaders for the future of advanced analytics? The short answer—there is a way to go. A recentsurveyfrom IDG reveals that only 25% of IT leaders expect advanced analytics,...

    Clinical Care Classification (CCC)
    CereCore® recognized as One of the Best Places to Work in Healthcare in 2021

    CereCore® recognized as One of the Best Places to Work in Healthcare in 2021

    1 minute read
    By CereCore Media Coverage
    on May 18, 2021

    Chicago, IL –May 17, 2021 –CereCore®has been selected by Modern Healthcare as one of the 2021 Best Places to Work in Healthcare. The complete list of this year’s winners, in alphabetical order, is...

    Epic Appointment Reminders: 4 Tips to Standardize Patient Notifications

    Epic Appointment Reminders: 4 Tips to Standardize Patient Notifications

    ,
    3 minute read
    By Katrina Williams
    on May 17, 2021

    Many of us struggle keeping up with our busy schedules and remembering all the important details of our daily to-dos. It’s even more challenging when you are the person keeping track of family member...

    Cyberattacks on Hospitals: Top Lessons from Critical Infrastructure Breaches

    Cyberattacks on Hospitals: Top Lessons from Critical Infrastructure Breaches

    ,
    2 minute read
    By Jeff Bell
    on May 14, 2021

    The lessons learned from analyzing breaches in 2020 has underlined the need for healthcare providers to double-down on security. The recent Colonial Pipeline attack has, once again, demonstrated the...

    5 Ways We Celebrate Nurses and Improve Healthcare Technology, Today and Everyday

    5 Ways We Celebrate Nurses and Improve Healthcare Technology, Today and Everyday

    ,
    3 minute read
    By CereCore
    on May 6, 2021

    National Nurse’s Week is the perfect time to recognize the nurses working in our communities and among us, and we thank nurses across our nation for using your gifts and talents to care for others in...

    Health IT Infrastructure: Tips for Ensuring A Strong Networking and Technology Foundation

    Health IT Infrastructure: Tips for Ensuring A Strong Networking and Technology Foundation

    ,
    3 minute read
    By Ismelda Garza
    on Apr 30, 2021

    I have been in the healthcare IT industry for years, and I remember when network and hardware infrastructure were an afterthought, with healthcare facilities supported by a handful of servers. Things...

    Tom Kurtz’ CIO Perspective on The Future of Telehealth & Importance of Team Agility

    Tom Kurtz’ CIO Perspective on The Future of Telehealth & Importance of Team Agility

    ,
    1 minute read
    By CereCore Media Coverage
    on Apr 23, 2021

    Tom Kurtz, Vice President of Information Services & CIO of Memorial Healthcare, sat down for a recent interview with Healthcare Innovation Editor-in-Chief Mark Hagland to share his perspective on...

    Improving Epic In Basket Efficiency – Hot Tips to Cool Provider Frustration

    Improving Epic In Basket Efficiency – Hot Tips to Cool Provider Frustration

    ,
    2 minute read
    By Erica Perez
    on Apr 9, 2021

    Do you know a healthcare provider that can tell you exactly how many clicks a specific workflow takes them to complete, or how many minutes they spend repetitively completing the same EHR...

    Strategic IT Alignment for Health System CIOs: Tools and Takeaways

    Strategic IT Alignment for Health System CIOs: Tools and Takeaways

    ,
    1 minute read
    By Peyman Zand
    on Mar 19, 2021

    Hospital and health system IT leaders are caught in the middle of funding models, cost pressures, shifts in patient demographics, and data sharing struggles – not to mention the impacts of the...

    For Clicks Sake! Streamlining EHR Nursing Documentation

    For Clicks Sake! Streamlining EHR Nursing Documentation

    ,
    2 minute read
    By Jennifer Fitisemanu, RN, BSN
    on Mar 5, 2021

    In my role as an Epic EHR Architect, as well as my “side job” as a critical care nurse serving in overwhelmed units during the pandemic, I can attest to the importance of streamlined nursing...

    PowerBI and Quality Measures Reporting: Asked and Answered

    PowerBI and Quality Measures Reporting: Asked and Answered

    ,
    2 minute read
    By CereCore
    on Mar 3, 2021

    Microsoft’s PowerBI is quickly becoming a solution of choice for healthcare organizations to gain better insights into their data and a cost-effective alternative to 3rd party reporting platforms....

    Epic MyChart
    CereCore® Announces HQ Move To Accommodate Changing Workforce

    CereCore® Announces HQ Move To Accommodate Changing Workforce

    1 minute read
    By CereCore Media Coverage
    on Feb 22, 2021

    Nashville, Tennessee – February 22, 2021CereCore®, an IT services firm focused on supporting hospitals and health systems, announced a move of its corporate headquarters. As of February 1st, 2021,...

    Epic Testing: Tips for Taking Testing Virtual

    Epic Testing: Tips for Taking Testing Virtual

    ,
    4 minute read
    By Kerry Barker, RN BSN
    on Feb 19, 2021

    Epic upgrades, integrations, and new implementations are still necessary despite travel restrictions being in place long after anyone expected. Case in point is new units or new clinics created to...

    EHR Quality Improvement: 3 Ideas for Eliminating Waste

    EHR Quality Improvement: 3 Ideas for Eliminating Waste

    ,
    2 minute read
    By Michelle Scott, MSM, BSN, RN-BC
    on Feb 12, 2021

    HealthIT.gov lists continued quality improvement as the last step in implementing or upgrading a hospital EHR system. But quality improvement doesn’t wait until go-live of the EHR. It begins during...

    Multi-Team EHR Projects: Three Keys to Cross-Team Communication and Leadership

    Multi-Team EHR Projects: Three Keys to Cross-Team Communication and Leadership

    ,
    4 minute read
    By Stephanie Murray
    on Feb 5, 2021

    EHR projects often touch every facet of a healthcare organization and therefore involve multiple teams, resources, software providers, and support desks. Working with Epic EHR systems and analytics...

    Leaning Into Telemedicine: 5 Ways To Enable More Effective Virtual Visits

    Leaning Into Telemedicine: 5 Ways To Enable More Effective Virtual Visits

    ,
    3 minute read
    By Jared Talbot, BSN, MSN, RN
    on Jan 29, 2021

    Much fewer words have been dedicated to leveraging the victories of 2020 than capturing the difficulties. As a trained nurse and Epic EHR analyst working with facilities across the country, I have...

    CereCore® Recognizes Team Members in Annual Service Awards

    CereCore® Recognizes Team Members in Annual Service Awards

    1 minute read
    By CereCore
    on Jan 20, 2021

    At CereCore, the highest value is placed on supporting clients and our communities. The CereCore Rock Solid Award recognizes team members who have exemplified these values during the past year. Award...

    Three Ways Health IT Project Kickoff Meetings Fall Short

    Three Ways Health IT Project Kickoff Meetings Fall Short

    ,
    4 minute read
    By Bob Gronberg
    on Jan 15, 2021

    After a year of healthcare IT projects being delayed to make way for front-line support, many teams are reassessing projects such as EHR migrations and related implementations or kicking off new...

    The Hidden Benefits of a Legacy Data Management Strategy

    The Hidden Benefits of a Legacy Data Management Strategy

    ,
    3 minute read
    By Josh Dunaway
    on Jan 9, 2021

    Healthcare provider organizations that have yet to plan a legacy data management strategy are missing key opportunities to address the new wave of cost pressures, merger and acquisition activity, and...

    2021 Health IT Predictions: Fasten Your Seatbelts for Dramatic Transformation

    2021 Health IT Predictions: Fasten Your Seatbelts for Dramatic Transformation

    3 minute read
    By Peyman Zand
    on Jan 4, 2021

    2020 may be referred to as the year of transition as it was a remarkable year from many different aspects. The impact of the pandemic strained the healthcare industry like no other time in recent...

    End of Year Checklist for EHRs
    EHR and the Year-End Close: Tips for Making it the Most Wonderful New Year

    EHR and the Year-End Close: Tips for Making it the Most Wonderful New Year

    ,
    1 minute read
    By CereCore
    on Dec 18, 2020

    As the classic song goes, “It’s the most wonderful time of the year.” Although it is fair to recognize that after this year’s challenges, it may not feel that way. Almost everyone in the health IT...

    Technical Services
    Support Services
    Four EHR Health IT Cost Control Strategies With Proven Results

    Four EHR Health IT Cost Control Strategies With Proven Results

    ,
    2 minute read
    By CereCore Media Coverage
    on Nov 20, 2020

    It goes without question that the EHR is the most significant technology investment for a hospital or health system. With the financial impact(s) of COVID-19, it is more critical than ever for health...

    Thomas Hospitals

    Thomas Hospitals

    By CereCore
    on Nov 19, 2020

    Innovative Partnership Paves The Way For A Singular, Modern MEDITECH Platform

    Cyberattacks on Healthcare: Key Takeaways for Plan B (Downtime Procedures)

    Cyberattacks on Healthcare: Key Takeaways for Plan B (Downtime Procedures)

    ,
    1 minute read
    By CereCore Media Coverage
    on Nov 13, 2020

    With the first patient death directly tied to a cyberattack in Germany and other recent high-profile cyberattacks on healthcare organizations in the United States, health IT leaders are doubling down...

    Ardent Health’s Prescription for Service Desk Efficiency

    Ardent Health’s Prescription for Service Desk Efficiency

    By CereCore
    on Nov 9, 2020

    Prescription for Service Desk Efficiency

    Memorial Healthcare

    Memorial Healthcare

    By CereCore
    on Nov 6, 2020

    Independent Health System Fuels Growth and Quality with MEDITECH Expanse

    Memorial Healthcare moves from their aging Magic EHR and Allscripts Ambulatory systems to leverage a unified Expanse solution...

    Why Early HIM Team Involvement Can Prevent Health Technology Project Failure

    Why Early HIM Team Involvement Can Prevent Health Technology Project Failure

    ,
    2 minute read
    By CereCore Media Coverage
    on Nov 6, 2020

    The need to quickly adopt and scale solutions during the COVID-19 crisis and has reinforced some hard-learned lessons for the successful adoption of new healthcare technology systems. One of which is...

    5 Best Practices for Health IT Service Desk Performance
    Parrish Health

    Parrish Health

    By CereCore
    on Nov 5, 2020

    Swift MEDITECH Conversion Meets Meaningful Use Requirements, Adds New Functionality

    Preparing Your EHR for 2021 Evaluation and Management Coding Changes

    Preparing Your EHR for 2021 Evaluation and Management Coding Changes

    ,
    4 minute read
    By Doreen DeGroff
    on Oct 23, 2020

    On January 1st, 2021, the American Medical Association (AMA) is set to roll out a new set of Evaluation and Management guidelines. This is part of the CMS Paperwork Over Patients Act to reduce the...

    Ohio Valley

    Ohio Valley

    By CereCore
    on Oct 20, 2020

    Streamlining The Path To Meaningful Use Stage 2 Attestation

    ServiceNow Workflows: Best Practices for Maximizing Your Investment

    ServiceNow Workflows: Best Practices for Maximizing Your Investment

    ,
    3 minute read
    By Scott Tuck
    on Oct 9, 2020

    Many IT teams begin their ServiceNow journey by replacing an aging, outdated service desk solution and investing in a solution that can manage everything from incidents to assets. Rightfully so....

    MEDITECH Patient Portal Functionality Checklist
    MEDITECH Patient Portal: Are You Missing Out on Engagement Tools You Already Own?

    MEDITECH Patient Portal: Are You Missing Out on Engagement Tools You Already Own?

    ,
    3 minute read
    By Sarah Smith, CPhT
    on Oct 2, 2020

    The Patient and Consumer Health Portal (aka The Patient Portal, for short) is used in many MEDITECH facilities and was an important part of meeting MU Stage 2 and 3 (now Promoting Interoperability...

    Getting the Most from EHR Virtual Training

    Getting the Most from EHR Virtual Training

    2 minute read
    By Terri Johnson
    on Sep 18, 2020

    EHR implementations have gone virtual in response to COVID. And so has training related to activations, upgrades, optimization projects, and onboarding of new clinics or staff. Healthcare...

    MEDITECH Expanse: What’s New in Version 17

    MEDITECH Expanse: What’s New in Version 17

    ,
    2 minute read
    By Doreen DeGroff
    on Sep 11, 2020

    To respond to a fast-changing healthcare environment, MEDITECH Expanse updates are published quarterly. While some updates address necessary regulatory changes, others offer new and enhanced...

    Returning to Work: Health IT Leadership Takeaways

    Returning to Work: Health IT Leadership Takeaways

    ,
    1 minute read
    By Peyman Zand
    on Sep 8, 2020

    Originally published on 9/8/2020 on MEDITECH.

    CereCore® Wins ClearlyRated’s 2020 Best of Staffing Client and Talent Awards for Service Excellence

    CereCore® Wins ClearlyRated’s 2020 Best of Staffing Client and Talent Awards for Service Excellence

    ,
    2 minute read
    By CereCore Media Coverage
    on Aug 26, 2020

    Earned by less than two percent of all staffing agencies in the U.S. and Canada.

    The Longer-Term Impacts of COVID on the EHR

    The Longer-Term Impacts of COVID on the EHR

    ,
    3 minute read
    By CereCore
    on Aug 24, 2020

    EHR is the core of every healthcare organization today. Many aren't aware of all the changes that were required to the EHR to enable the COVID-19 response. Many EHR consulting teams, vendors, and...

    Diagnosing Your Health System's IT Support Desk

    Diagnosing Your Health System's IT Support Desk

    ,
    2 minute read
    By CereCore
    on Aug 3, 2020
    eBook excerpt

    Are you capturing the correct metrics?

    Defining the correct metrics is critical. The service desk sees all of the issues on the front line— all incidents that are submitted to your...

    MEDITECH Release Management
    Data Analytics Ranks Higher for Healthcare CIOs Post COVID-19

    Data Analytics Ranks Higher for Healthcare CIOs Post COVID-19

    ,
    2 minute read
    By CereCore Media Coverage
    on Jul 31, 2020

    CereCore recently discussed the results of a pre-quarantine CHIME CIO survey in this Healthcare IT News interview. In addition, feedback from the CereCore CIO Cohort and recent CHIME focus group has...

    Endless Mountain Health System

    Endless Mountain Health System

    By CereCore
    on Jul 20, 2020

    Addressing Compliance And Quality Measures As A Smaller Health System

    The Client

    CereCore® Recognized as One of the Best Places to Work in Healthcare in 2020

    CereCore® Recognized as One of the Best Places to Work in Healthcare in 2020

    1 minute read
    By CereCore Media Coverage
    on Jul 15, 2020

    CHICAGO, July 15, 2020 - CereCore® has been selected by Modern Healthcare as one of the 2020 Best Places to Work in Healthcare. The complete list of this year’s winners, in alphabetical order, is...

    Provisioning Epic or MEDITECH Ambulatory EHR to Affiliated Clinics

    Provisioning Epic or MEDITECH Ambulatory EHR to Affiliated Clinics

    , ,
    3 minute read
    By Bob Gronberg
    on Jul 10, 2020

    There are distinct advantages to adding affiliated or independent clinics to your existing Ambulatory EHR solution. The provider can utilize the full functionality of the Ambulatory EHR system, with...

    The COVID Factor: What Health System CIOs are Saying About Their IT Priorities Now

    The COVID Factor: What Health System CIOs are Saying About Their IT Priorities Now

    ,
    3 minute read
    By CereCore
    on Jun 26, 2020

    What is the new reality for health system CIOs post-COVID? In February of 2020, CereCore surveyed CIOs through CHIME to identify top IT priorities and barriers to progress. With social distancing...

    Supporting Epic Clinical Users During Staffing Mobilization

    Supporting Epic Clinical Users During Staffing Mobilization

    ,
    2 minute read
    By Kerry Barker, RN BSN
    on Jun 19, 2020

    During the height of the COVID-19 crisis, healthcare facilities have had no choice but to cut regularly scheduled procedures and surgeries. This meant cutting staff hours. As our country's facilities...

    Legacy Data Archive: Avoiding the Sticker Shock of Data Retention

    Legacy Data Archive: Avoiding the Sticker Shock of Data Retention

    ,
    3 minute read
    By Jeff Hooven
    on Jun 12, 2020

    Depending on the state the facility is located, medical record retention mandates can require maintaining health records for 10 to 50 years. Mergers, acquisitions, and the adoption of newer platforms...

    Price Transparency Preparedness – Two Hospital Considerations

    Price Transparency Preparedness – Two Hospital Considerations

    ,
    2 minute read
    By Dawn Osborn, MHS, RHIA, CPC, MT
    on Jun 5, 2020

    We are already halfway through 2020, with a new and fast approaching federal regulation specific to hospitals. Federal price transparency requirements, or more specifically the CY 2020 Hospital...

    Automated Financial Testing
    Health System CIO Priorities: 2020 Survey
    2020 Health System CIO Priorities – CHIME Survey

    2020 Health System CIO Priorities – CHIME Survey

    ,
    1 minute read
    By CereCore
    on May 15, 2020

    One month before social-distancing measures were implemented in the United States, an online survey of healthcare executives, all CHIME members was conducted by CereCore. As these technology leaders...

    Tech Optimization: Unlocking the Promise of Precision Medicine

    Tech Optimization: Unlocking the Promise of Precision Medicine

    ,
    11 minute read
    By CereCore Media Coverage
    on May 13, 2020
    The Appropriate Use Criteria 2021 Deadline: Asked and Answered

    The Appropriate Use Criteria 2021 Deadline: Asked and Answered

    ,
    3 minute read
    By Doreen DeGroff
    on May 7, 2020

    While coronavirus waivers include some exceptions around promoting interoperability, no changes have been announced to date for the Appropriate Use Criteria requirement. The January 2021 deadline...

    Hospital IT Service Desk Metrics that Impact Costs

    Hospital IT Service Desk Metrics that Impact Costs

    ,
    3 minute read
    By CereCore
    on Apr 30, 2020

    Hospital IT leaders have always carefully balanced support costs along with transforming the delivery of care with new solutions. And as we begin defining the effort for recovery from the COVID-19...

    Expanded Telemedicine Regulations: Documentation Requirements Overview

    Expanded Telemedicine Regulations: Documentation Requirements Overview

    ,
    2 minute read
    By Doreen DeGroff
    on Apr 3, 2020

    With the expansion of the telemedicine guidelines and payment criteria, facilities are quickly expanding or rolling out solutions to meet the anticipated demand as well as many vendors and suppliers...

    Lab Ordering System Design: Two Roads Diverged

    Lab Ordering System Design: Two Roads Diverged

    ,
    3 minute read
    By David Noble
    on Feb 21, 2020

    When it comes to ordering laboratory tests within our EHR and related applications, have we inadvertently made the provider’s job more difficult? If the system(s) were designed to operate based on...

    Five Keys to Planning EHR Go-Live Support for Providers

    Five Keys to Planning EHR Go-Live Support for Providers

    ,
    2 minute read
    By Bob Gronberg
    on Dec 12, 2019

    As the saying goes, you only get one chance to make a first impression. This applies to the go-live of an Electronic Health Record (EHR) system as well. The first two weeks post go-live will set the...

    A New Approach to Clinical Care Classification in Epic

    A New Approach to Clinical Care Classification in Epic

    ,
    1 minute read
    By CereCore
    on Sep 25, 2019

    If you have been dinged by The Joint Commission for not providing easy individualization of Care Plans, your Care Plan workflow is cumbersome and not clearly linked to other documentation, or maybe...

    5 Key Steps to Building Provider Access in MEDITECH Expanse

    5 Key Steps to Building Provider Access in MEDITECH Expanse

    ,
    2 minute read
    By CereCore
    on Sep 2, 2019

    MIS Provider build and maintenance can be an intimidating task without the knowledge of certain access settings and controls with MEDITECH Expanse. Because we’ve done this for multiple clients, we...

    3 Things to Consider When Upgrading from MEDITECH 6.15 to Expanse: Part II

    3 Things to Consider When Upgrading from MEDITECH 6.15 to Expanse: Part II

    ,
    2 minute read
    By CereCore
    on Aug 27, 2019

    Continuing our conversation on what to consider when upgrading your MEDITECH 6.1x platform to Expanse, there are multiple enhancements across the product suite that you can leverage to make the most...

    3 Things to Consider When Upgrading from MEDITECH 6.15 to Expanse: Part I

    3 Things to Consider When Upgrading from MEDITECH 6.15 to Expanse: Part I

    ,
    2 minute read
    By CereCore
    on Aug 20, 2019

    Recently, MEDITECH has been encouraging organizations on the 6.1x platform to consider upgrading to the Expanse platform. Reason being is there are multiple enhancements across the product suite that...

    10 Key Steps for Simplifying Orders in Epic

    10 Key Steps for Simplifying Orders in Epic

    ,
    2 minute read
    By CereCore
    on Jul 3, 2019

    Many Epic clients, especially those who have been live for some time, suffer from extreme levels of order clutter. Their bloated order sets are filled with the outcomes of any number of requests over...

    How to Leverage Epic to Reduce Length of Stay

    How to Leverage Epic to Reduce Length of Stay

    ,
    1 minute read
    By CereCore
    on Jun 14, 2019

    Moving patients through their hospital stay safely and efficiently is paramount to their care, satisfaction, and cost containment. Many factors contribute to a hospital’s ability to manage their...

    Three Ways to Improve Supply Chain Processes: Inventory Management, Integration, and Reconciliation

    Three Ways to Improve Supply Chain Processes: Inventory Management, Integration, and Reconciliation

    ,
    2 minute read
    By CereCore
    on Apr 2, 2019

    Supply chain plays an integral role in hospital operations. Since its impact spans the organization, it is important to take the time to identify current challenges and potential changes. We have...

    The Benefits and Challenges of Staff Augmentation

    The Benefits and Challenges of Staff Augmentation

    ,
    2 minute read
    By CereCore
    on Mar 13, 2019

    When considering staff augmentation for your organization, there are various things to take into account. You need cost-effective yet skilled resources who have a very strong system build and...

    Epic Referrals: Schedule More and Lose Less

    Epic Referrals: Schedule More and Lose Less

    ,
    1 minute read
    By CereCore
    on Mar 1, 2019

    There are two important factors in achieving your organization’s revenue goals. First, increase the number of referrals that stay in-house. Second, provide Referral Coordinators with the tools and...

    Charge Reconciliation: Process, Roles, and Reporting

    Charge Reconciliation: Process, Roles, and Reporting

    ,
    2 minute read
    By CereCore
    on Feb 25, 2019

    Timely, consistent, and accurate charge reconciliation is an important process within a healthcare organization’s revenue cycle function. Charge reconciliation involves multiple steps across various...

    Parallon Technology Solutions is Now CereCore

    Parallon Technology Solutions is Now CereCore

    1 minute read
    By CereCore Media Coverage
    on Jan 14, 2019

    New Brand Inspired by Team’s Dedication to Empowering Caregivers to Provide Life-Saving Healthcare

    Are Your BestPractice Advisories Useful or Are They Being Ignored?

    Are Your BestPractice Advisories Useful or Are They Being Ignored?

    ,
    1 minute read
    By CereCore
    on Oct 29, 2018

    BestPractice Advisories (BPAs) can be extremely effective at alerting clinicians of potential negative consequences when configured correctly. BPAs should display a clear message to the appropriate...

    Are You Prepared for an Epic Foundation System Refuel Project?

    Are You Prepared for an Epic Foundation System Refuel Project?

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    1 minute read
    By CereCore
    on Oct 8, 2018

    A Foundation System Refuel project can be a long, complex process that often puts additional pressure on an already strained support team. It’s especially arduous if it's been a while since your Epic...

    Epic Quarterly Release Schedule: 3 Things You Need to Know

    Epic Quarterly Release Schedule: 3 Things You Need to Know

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    2 minute read
    By CereCore
    on May 22, 2018

    Epic has educated customers over the past year on the positive changes occurring with their move to quarterly from large upgrades after the February release of version 2018 (v2018). Epic will begin...

    The MEDITECH Scheduling Module: Tips and Benefits When Upgrading to 6.1

    The MEDITECH Scheduling Module: Tips and Benefits When Upgrading to 6.1

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    1 minute read
    By CereCore
    on Mar 29, 2017

    MEDITECH is offering a variety of tools in their 6.1 platform that enable hospital administration to be more efficient with their time and information. Among those tools is the Scheduling module...

    MEDITECH Users Preparing for Meaningful Use Stage 3

    MEDITECH Users Preparing for Meaningful Use Stage 3

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    5 minute read
    By CereCore
    on Feb 10, 2017

    A significant amount of work and investment on behalf of providers has gone into attesting to the various stages of meaningful use over the past few years. The hope is to achieve better clinical...

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